Automotive Customer Quality Engineer - Launch & Improvement

Versigent; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health care

Relocation assistance

Learning & development

Recognition for excellence

Community involvement

Resumo da oferta

Versigent is seeking a Customer Quality Engineer to act as the primary quality interface with a leading global automotive customer. You will ensure customer satisfaction, support product launches, coordinate quality activities, and drive issue resolution throughout the lifecycle.

You will collaborate with customers, manufacturing sites, engineering teams, and cross-functional stakeholders to meet quality targets and deliver world-class customer support.

Qualificações

• Minimum 5 years of experience in the automotive industry.
• Experience in Customer Quality, Supplier Quality, Manufacturing Quality, or Quality Management roles.
• Experience with automotive OEM customers.
• Experience supporting product launches and customer-facing quality activities.

Responsabilidades

• Act as the main customer quality contact for assigned automotive customers.
• Lead customer communication regarding quality topics and requirements.
• Coordinate PPAP submissions and customer approvals.
• Support Advanced Quality Planning (AQP) activities throughout project execution.
• Drive resolution of customer quality concerns and coordinate corrective actions.
• Coordinate sorting, containment, and rework activities when required.
• Support manufacturing locations in preparation for customer audits.
• Accompany customer auditors during assessments and quality reviews.
• Support successful product launches (SOP) and ensure customer readiness.
• Represent the Voice of the Customer within the organization.
• Drive continuous improvement initiatives focused on customer satisfaction and product quality.
• Monitor customer performance metrics and support achievement of quality objectives.
• Become a subject matter expert in customer-specific quality systems and processes.

Conhecimentos

Problem solving

Root cause analysis

Communication

Stakeholder management

Team collaboration

Customer focus

Formação académica

Engineering degree

Ferramentas

PPAP

APQP

FMEA

Control Plans

Descrição da oferta de emprego

Versigent is seeking a Customer Quality Engineer to act as the primary quality interface with a leading global automotive customer. You will ensure customer satisfaction, support product launches, coordinate quality activities, and drive issue resolution throughout the lifecycle.

You will collaborate with customers, manufacturing sites, engineering teams, and cross-functional stakeholders to meet quality targets and deliver world-class customer support.