We are looking for an experienced Conversational AI Developer / Administrator to join a Data & AI team focused on developing, onboarding, scaling, and supporting conversational agent use cases.
In this role, you will work closely with Tech Leads, Product Owners, Business Analysts, DevOps, MLOps, AIOps, Data, QA, and Security teams to deliver robust, secure, and scalable AI-driven solutions. You will contribute to both run and change activities, ensuring the stability of existing bots while supporting the deployment of new use cases across different environments.
Main Responsibilities
- Develop and support conversational AI use cases, using strong Python skills, APIs, RAG, Airflow, Elasticsearch, and data preparation techniques to deliver scalable and reliable solutions.
- Onboard and scale new use cases, including environment creation, technical support, follow-up with different teams/countries, drafting playbooks, and accelerating deployment processes.
- Monitor, troubleshoot, and improve existing bots and applications, ensuring incident follow-up, application stability, performance, vulnerability remediation, and continuous improvement through user feedback.
- Collaborate within an Agile and cross-functional environment, participating in sprint planning, daily stand-ups, backlog reviews, retrospectives, and working with DevOps, MLOps, AIOps, Data, QA, and Security teams to ensure seamless delivery.
Required Skills & Experience
- 5+ years of experience in software development.
- Strong experience with Python programming.
- Experience with API management and integrations.
- Experience with Data & AI pipelines.
- Knowledge of Airflow or similar orchestration tools.
- Experience with Elasticsearch or data preparation tools.
- Experience with DevOps tools such as Jenkins, GitLab CI/CD, and Argo CD.
- Understanding of software development methodologies, especially Agile.
- Knowledge of security best practices and vulnerability management.
- Understanding of the data lifecycle and continuous improvement based on user feedback.
- Interest in Data, AI, DevSecOps, AIOps, and Private Cloud trends.
Nice to Have
- Experience with Secret Management tools such as HashiCorp Vault.
- Front-end development experience, especially with React.
Language Requirements
- English: Professional working proficiency.
Soft Skills
- Strong collaboration and teamwork skills.
- High attention to detail and rigor.
- Adaptability and ability to manage change.
- Excellent written and verbal communication skills.