AR Credit Card Clerk — Precision Finance Support

Europcar Services Unipessoal LDA.; Portugal; Presencial; EUR 22 000 - 30 000; Tempo integral

Resumo da oferta

Europcar Mobility Group is seeking an SSC AR Credit Card Clerk L1 to support day-to-day credit card AR activities within the Billing team. You will help ensure accurate transaction processing, compliance with internal controls, and timely month-end reporting.

The role requires attention to detail, basic accounting knowledge, and fluency in English. Ideal candidates will have an AR/finance orientation and be comfortable using Oracle Financial Applications, Excel, and Google/Microsoft tools.

Qualificações

• Finance, Commerce, or Business Administration Degree, or currently pursuing a relevant qualification
• Experience in Accounts Receivable is a plus
• Basic experience in accounting

Responsabilidades

• Administer and respond to routine enquiries regarding credit card transactions and charges
• Process credit card transactions submitted for payment through banking platforms
• Support the processing of credit card refunds in accordance with company procedures
• Allocate credit card payments against the appropriate customer accounts and debts
• Assist in investigating basic transaction discrepancies and payment issues
• Support chargeback administration activities and documentation gathering
• Process penalty charge transactions and related customer account updates
• Maintain accurate records of credit card transactions and customer communications
• Liaise with internal departments to resolve routine payment-related queries
• Ensure compliance with company policies, internal controls, and applicable regulatory requirements
• Support month-end activities and operational reporting requirements
• Escalate complex issues and exceptions to senior team members when required
• Contribute to maintaining accurate and up-to-date process documentation

Conhecimentos

Fluent English

Attention to detail

Problem-solving

Good communication

Account analysis

Formação académica

Finance, Commerce, or Business Admin Degree, or pursuing qualification

Ferramentas

Oracle Financial Applications

Excel

Google tools

Microsoft tools

Descrição da oferta de emprego

Europcar Mobility Group is seeking an SSC AR Credit Card Clerk L1 to support day-to-day credit card AR activities within the Billing team. You will help ensure accurate transaction processing, compliance with internal controls, and timely month-end reporting.

The role requires attention to detail, basic accounting knowledge, and fluency in English. Ideal candidates will have an AR/finance orientation and be comfortable using Oracle Financial Applications, Excel, and Google/Microsoft tools.