Application Support Engineer – Cloud-Native, OpenShift & Automation

PLP Group; Lisboa; Híbrido; EUR 35 000 - 52 000; Tempo integral

Resumo da oferta

Syone is seeking an Application Support Engineer to maintain critical application stacks, ensure platform stability, and drive automation in cloud-native environments across OpenShift and Kubernetes. You will provide Tier 2/3 support, troubleshoot deploy across environments, and collaborate with globally distributed teams.

You will automate deployments with GitLab and Ansible, contribute to observability initiatives using Grafana (Mimir, Loki, Alloy), and assist IaC efforts with Terraform.

Qualificações

• Solid experience in application or platform support (Tier 2/3).
• Experience with GitLab and Ansible for deployment and automation.
• Familiarity with IBM Cloud or hybrid cloud environments.
• Strong hands-on experience with OpenShift or Kubernetes.
• Understanding of the Grafana stack (Mimir, Loki, Alloy) and monitoring tools.
• Proficiency in Linux environments.
• Scripting ability with Python.
• Experience with CI/CD pipelines (GitLab CI) and Helm.
• Basic knowledge of Terraform and infrastructure configuration.
• Excellent communication skills in English (written and spoken).

Responsabilidades

• Provide Tier 2/3 support for various applications, including troubleshooting and deployments across multiple environments.
• Automate tasks and deployments using GitLab and Ansible; participate in weekly release reviews.
• Support the observability POC (Grafana Mimir, Loki, Alloy) on OpenShift using Helm and GitLab CI.
• Contribute to the migration of Grafana Central to OpenShift and suggest improvements in Infrastructure as Code (Terraform, Ansible).
• Collaborate with the ITSM team using tools such as OBM, SiteScope, Prometheus, and Python scripts for automation.
• Coordinate with developers, QA, and external vendors to resolve issues and ensure platform stability.

Conhecimentos

GitLab

Ansible

OpenShift

Kubernetes

Linux

Python

CI/CD

Grafana

Ferramentas

Terraform

Prometheus

SiteScope

OBM

Descrição da oferta de emprego

Syone is seeking an Application Support Engineer to maintain critical application stacks, ensure platform stability, and drive automation in cloud-native environments across OpenShift and Kubernetes. You will provide Tier 2/3 support, troubleshoot deploy across environments, and collaborate with globally distributed teams.

You will automate deployments with GitLab and Ansible, contribute to observability initiatives using Grafana (Mimir, Loki, Alloy), and assist IaC efforts with Terraform.