Application Operations Support Intern

HAVI TechHUB; Lisboa; Híbrido; EUR 7000 - 10 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Hybrid-remote option

Mentorship program

Resumo da oferta

HAVI TechHUB in Portugal is offering an Application Operations Support Intern role to join our TechHUB team. You will learn how to keep core applications stable by handling incidents, requests, triage, and documentation while collaborating with Development, Infrastructure, and Business units.

The internship includes hands-on experience, mentorship, and a travel onboarding phase to our Azambuja warehouse. Fluency in English and a proactive mindset are essential for success.

Qualificações

• Degree in IT/Computer Science/Engineering (or equivalent).
• Comfortable working with queues, priorities, and structured processes; strong attention to detail.
• Strong communication and willingness to learn operational discipline and standards.
• Fluency in English.

Responsabilidades

• Learn how to keep core applications stable by supporting incident and request handling, mailbox/queue management, triage, documentation and continuous improvement.
• Collaborate with Development, Infrastructure, and Business units to ensure operational continuity.
• Support daily operational activities during onboarding and contribute to improvements.

Conhecimentos

Queue management

Attention to detail

Strong communication

English fluency

Formação académica

Degree in IT/CS/Engineering

Descrição da oferta de emprego

At HAVI, since 1974, we haven't just been in the business of supply chain; we've been in the business of reimagining connections between people and the products they love to create a better future.

Joining the TechHUB is an opportunity to be part of the transformation journey towards reimagining the future of Supply Chain Technology!

Why join Us as an Intern?

This isn't just an internship - it's your chance to dive into real projects, develop valuable skills, and learn from a diverse team of passionate professionals. You'll gain hands-on experience in technology and global supply chain innovation, contribute meaningfully to impactful initiatives, and receive meaningful mentorship. Learn by doing in a supportive and flexible environment, preparing you for success well beyond your time with us.

What You'll Do

We are looking for an Application Operations Support Intern to join our TechHUB!

You will learn how to keep core applications stable and available by supporting daily operational activities, including incident and request handling, mailbox/queue management, triage, documentation, and continuous improvement.

The team mission is to ensure operational continuity and optimal performance of core applications, collaborating with Development, Infrastructure, and Business units.

Please note that: this position requires traveling to our warehouse in Azambuja for approximately three months as part of the onboarding process.

Who We're Looking For

To thrive in this internship, these skills and traits will help you succeed:

• Degree in IT/Computer Science/Engineering (or equivalent).
• Comfortable working with queues, priorities, and structured processes; strong attention to detail.
• Strong communication and willingness to learn operational discipline and standards.
• Fluency in English.

What's in it for you?

• The Experience! The People! The Work! The Environment!
• Health insurance
• Hybrid-remote option for a healthy work-life balance
• Professional development through training and mentorship
• An inclusive, diverse environment where your voice matters
• Fun team-building activities and social events

Ready to Launch Your Career?

This is more than an internship. It's your launchpad.

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Equal Opportunity Employer: HAVI TechHUB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.