Analyst III BPT/ Help Desk

DXC Technology; Lisboa; Presencial; EUR 20 000 - 25 000; Tempo integral

Resumo da oferta

A global technology services provider located in Lisbon is seeking an entry-level professional to execute business process transactions and support process improvement initiatives. The ideal candidate has 0-1 years of experience and a strong interest in business process management. You will collaborate with senior analysts and managers while ensuring compliance with procedural standards. The company promotes in-person collaboration, flexibility, and an inclusive work environment, aiming for individual productivity and well-being.

Qualificações

• 0-1 years of relevant work experience preferred.
• Experience in business process transactions required.
• Relevant certifications (e.g., Six Sigma, PMP) are a plus.

Responsabilidades

• Execute business process transactions according to established procedures.
• Collaborate with analysts and managers to improve processes.
• Engage in training and development opportunities.

Conhecimentos

Business process management

Collaboration with teams

Data analysis

Process improvement

Continuous learning

Descrição da oferta de emprego

Essential Job Functions

• Execute business process transactions, closely following established procedures and guidelines.
• Collaborate with senior analysts, managers, and other staff.
• Support process improvement initiatives and data analysis.
• Participate in identifying and resolving process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to the documentation and updating of process procedures.
• Work with the team to meet performance targets and quality standards.
• Actively engage in training and development opportunities.

Basic Qualifications

• Entry level
• Typically, 0-1 years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available.