Airport Spa Ops Lead - Experience & Analytics

Be Relax Spa; Viseu; On-site; EUR 37,000 - 53,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Be Relax Spa at Charlotte Douglas International Airport is seeking an Assistant Spa Manager to lead retail and spa operations, focusing on sales analytics and the delivery of a premium guest experience.

You will oversee payroll, scheduling, inventory and reporting while ensuring compliance with applicable laws; a flexible schedule including evenings and weekends is required, with competitive benefits.

Qualifications

• Experience in spa retail and operations.
• Strong leadership and analytics skills.
• Familiarity with payroll and scheduling.
• Knowledge of health and safety regulations.

Responsibilities

• Lead retail and spa operations.
• Utilize sales analytics to drive performance and guest experience.
• Oversee payroll, scheduling, inventory and reporting.
• Ensure compliance with applicable laws.

Skills

Sales analytics

Team leadership

Guest experience focus

Scheduling

Tools

Payroll software

POS systems

Inventory management software

Job description

Be Relax Spa at Charlotte Douglas International Airport is seeking an Assistant Spa Manager to lead retail and spa operations, focusing on sales analytics and the delivery of a premium guest experience.

You will oversee payroll, scheduling, inventory and reporting while ensuring compliance with applicable laws; a flexible schedule including evenings and weekends is required, with competitive benefits.