AI-Native Instructional Designer for SaaS Learning

Feedzai; Viseu; On-site; EUR 40,000 - 60,000; Full time

Job summary

Feedzai is seeking an AI-native Instructional Designer to craft high-quality, scalable learning experiences that help customers, partners, and internal teams maximize value from Feedzai’s products. You will blend instructional-design fundamentals with AI-enabled workflows to design, build, test, and continuously improve learning content, including video content and in-app education journeys.

You will partner with Product, UX, Documentation, Customer Success, and SMEs to translate complex

Qualifications

• Experience in instructional-design fundamentals, learning objectives, and assessments.

Responsibilities

• Design AI-enabled learning journeys for customers, partners, and internal teams.
• Create multimedia and in-app learning assets (videos, tutorials, microlearning).
• Collaborate with product, documentation, and enablement teams to align content with product releases.

Skills

Instructional design

Content development

Video production

Scripting & storyboarding

AI-enabled learning

English communication

Tools

Pendo

Synthesia

Descript

Camtasia

Adobe Creative Cloud

Loom

Articulate 360

Job description

Feedzai is seeking an AI-native Instructional Designer to craft high-quality, scalable learning experiences that help customers, partners, and internal teams maximize value from Feedzai’s products. You will blend instructional-design fundamentals with AI-enabled workflows to design, build, test, and continuously improve learning content, including video content and in-app education journeys.

You will partner with Product, UX, Documentation, Customer Success, and SMEs to translate complex