AI Engineer | Banking IT Services

Die Schweizerische Post AG; Lisboa; Híbrido; EUR 127 000 - 191 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days annual vacation

Flexible working hours

Onboarding week in Switzerland

iPhone

Second monitor

Tech allowance

Resumo da oferta

Die Schweizerische Post AG is seeking a Software Engineer specializing in GenAI to build and evolve a next-generation AI platform for the banking sector. You will work with engineers, architects, product owners, and stakeholders to design and implement AI-powered solutions, focusing on reliability and security.

The role requires strong Python, AWS, Terraform expertise, and experience with GenAI concepts like LLMs, RAG, embeddings and AI agents.

Qualificações

• Proven software development experience in Python.
• Strong cloud experience, preferably AWS.
• Experience with IaC (Terraform) and CI/CD.
• Experience building GenAI solutions with LLMs, RAG, embeddings.
• Knowledge of AI security, guardrails and responsible AI.
• Prompt engineering and conversational AI expertise.

Responsabilidades

• Collaborate with cross-functional teams to deliver features on time.
• Develop and maintain Python applications using AWS AI services.
• Define requirements for GenAI solutions and estimate efforts.
• Address AI quality challenges and ensure trustworthy interactions.
• Design and maintain IaC using Terraform; manage GenAI model lifecycles.
• Monitor bot performance and improve via KPIs and evaluation methods.

Conhecimentos

Python OO programming

AWS cloud

Terraform IaC

CI/CD & testing

GenAI / LLMs

Prompt engineering

Evaluation frameworks

AI security & guardrails

AI Agents / agentic AI

Observability & monitoring

Formação académica

B.Sc. in Computer Science or related field

AWS Certifications

GenAI/ML/cloud certifications

Ferramentas

Terraform

AWS Bedrock

SageMaker

Guardrails

Vector Databases

Descrição da oferta de emprego

Function Description / Professional Tasks

You'll join a team responsible for building and evolving a next-generation conversational AI platform for the banking sector. The platform combines generative AI, voice technologies, cloud-native services and software engineering practices to deliver secure, scalable and high-quality customer interactions.

You will work closely with software engineers, architects, product owners and business stakeholders to design, implement and continuously improve AI-powered solutions.

What you can do

• Collaborate closely with delivery team members, cross-functional teams and business stakeholders to deliver complex features on time and to high quality standards.
• Develop and maintain applications using object-oriented Python and AWS AI services such as Bedrock, SageMaker and Guardrails.
• Define functional and non-functional requirements for GenAI solutions, including LLM capabilities, AI Agents and Vector Databases, and contribute to solution concepts and effort estimations for the further evolution of the NGB GenAI platform.
• Analyze and address AI quality challenges, including hallucinations and unexpected bot behaviour, ensuring reliable and trustworthy customer interactions.
• Implement and fine-tune GenAI applications within the NGB solution, working closely with software engineering teams throughout development and testing activities.
• Design, provision and maintain cloud infrastructure using Infrastructure as Code (IaC) principles with Terraform.
• Plan and implement the lifecycle management of Generative AI models and applications following GenAIOps practices.
• Monitor, measure and continuously improve bot performance based on KPIs, user feedback and AI-driven evaluation methods.

Personal Skills and Education

What you bring

• Proven experience developing software solutions with object-oriented Python.
• Strong experience with cloud platforms and managed services, preferably AWS.
• Experience with Infrastructure as Code and Terraform.
• Solid understanding of software engineering principles, testing methodologies and CI/CD practices.
• Experience designing and implementing Generative AI solutions using:
• Large Language Models (LLMs)
• Retrieval-Augmented Generation (RAG)
• Embeddings
• Vector Databases
• AI Agents / Agentic AI
• Experience with prompt engineering and conversational AI applications.
• Experience defining evaluation frameworks and quality assurance processes for LLM-based systems.
• Knowledge of AI security concepts, guardrails and responsible AI practices.
• Ability to work independently while collaborating effectively within agile, cross-functional teams.
• Strong problem-solving skills and an ownership mindset.

Nice to have

• Hands-on experience with AWS Bedrock, SageMaker and AWS Guardrails.
• Experience with observability, monitoring and evaluation frameworks for AI solutions.
• Experience in highly regulated environments.
• Banking or financial services experience.
• Security certifications or security-related expertise.

Education

• University degree in Computer Science, Information Systems or a related field, or equivalent practical experience.
• Generative AI, Machine Learning or Cloud certifications are highly valued.
• AWS Certified AI Practitioner.
• AWS Certified Machine Learning Specialty (or equivalent) is considered a strong advantage.

Language Skills

• English oral and written
• Optional: German oral (and written)

Additional Comments

• Willingness to travel
• Hybrid Model: One day a week @office (mandatory)

Why us?

Just by joining us you will get benefits like:

• Open minded company where every employee has to contribute to the development of the company - ideas are welcome as well as independent thinking to
• 25 annual days of vacations
• Flexible working hours
• Annual allowance for Benefits (Training, Gym, Public Transportation, Technologies, etc...)
• An amazing onboarding week at Switzerland
• iPhone
• Second Screen to work at home (Flat or a Curved one)
• First month Tech Allowance to buy your headset or, if you already have one, whatever you need to work comfortably
• Health insurance for you and your family
• Life insurance
• Office Perks (coffee, fruit, stand up desks. etc...)
• So much more...