Agentic AI Engineer

pofft Technology Inc.; Lisboa; Hybrid; EUR 37,000 - 48,000; Full time

Job summary

Landing.jobs in Lisbon is hiring an Agentic AI Engineer to design and build agentic AI tools that automate operational processes within Swisscom's AI delivery framework. You will shape architecture, deliver production-grade LLM apps on AWS Bedrock, and collaborate with a small pod of engineers, product owners and operations SMEs.

The role emphasizes hands-on development, end-to-end delivery, and strong Python skills, with experience in generative AI and AWS services.

Qualifications

• Strong professional software-engineering background with hands-on delivery responsibility.
• Strong Python skills, with experience designing APIs and distributed services.
• Experience building production-grade generative AI or LLM applications.

Responsibilities

• Design agentic workflows to automate Mobile Technology & Voice operational processes.
• Develop orchestrator logic and tool-use patterns for operations automation.
• Build LLM applications on AWS Bedrock with agent frameworks and grounding patterns.
• Implement evaluation for quality, groundedness, latency, reliability and safety; add guardrails.
• Design human-in-the-loop controls and evidence-based decision-support outputs.
• Contribute to end-to-end AI tooling architecture and document decisions.
• Uphold engineering, testing, documentation and code-review standards.
• Coordinate delivery within the pod and onboard external specialists.
• Translate workflows and SOPs into testable agent behaviour and demo software.

Skills

Python

Artificial intelligence

LLMs

AWS

Tools

AWS Bedrock

IAM

Networking

Serverless

Job description

Agentic AI Engineer Lisbon PT 11 gün 21 saat 16 dakika önce yayınlandı. Full-time Landing.jobs 37.000 - 48.000 EUR

WHO WE ARE?

Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.

As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in strong collaboration with our partners in Switzerland and attract and retain high performers.

We're expanding our footprint in Lisbon and are looking for an Agentic AI Engineer to join our growing AI team.

We invite driven professionals to join us, grow with us, and help shape the future.

The team / project

The Mobile Technology & Voice Value Stream is building an AI tooling suite that automates and supports the operation of Swisscom's mobile and voice network. We are a small, collaborative pod working closely with product owners and business stakeholders in Switzerland, network SMEs and external specialists, and together we're building an internal AI delivery capability for Swisscom Operations.

As Agentic AI Engineer, you are a hands‑on individual contributor who designs and builds agentic AI tools that automate operational processes. You help shape architecture decisions, engineering standards, code quality and technical delivery, and help embed AI engineering practices within Swisscom.

What you'll do

• Build agentic workflows: Design and implement agent‑based and multi‑agent workflows that automate Mobile Technology & Voice operational processes.
• Orchestrate the agents: Develop and evolve orchestrator logic and tool‑use patterns for operations automation.
• Ship production‑grade LLM apps: Build LLM applications on AWS Bedrock with suitable agent frameworks, and define prompt, context, grounding, citation and response‑assembly patterns.
• Make it trustworthy: Implement evaluation for quality, groundedness, latency, reliability and safety, plus guardrails against prompt injection, unsupported claims and unsafe tool usage.
• Keep humans in the loop: Design human‑in‑the‑loop controls and evidence‑based decision‑support outputs.
• Shape the architecture: Contribute to the end‑to‑end architecture of the AI tooling suite, take part in design reviews, document decisions in Architecture Decision Records and make pragmatic build‑versus‑buy recommendations.
• Raise the bar: Uphold the pod's engineering, testing, documentation and code‑review standards.
• Deliver as a pod: Plan and coordinate delivery with pod members, remove technical blockers, support onboarding, and pair with external specialists so knowledge stays within Swisscom.
• Turn operations into code: Work with Managers on Duty, network SMEs and operations engineers to convert workflows, SOPs and expert judgement into testable agent behaviour, and demo working software to non‑technical stakeholders.

Job requirements

Software Engineering

• Strong professional software‑engineering background with hands‑on delivery responsibility.
• Strong Python skills, with experience designing APIs and distributed services.
• Contribution to technical design, code reviews and engineering quality practices.

Generative & Agentic AI

• Practical experience building production‑grade generative AI or LLM applications.
• Experience with agentic workflows, tool calling, retrieval, grounding and evaluation.

Cloud

• Practical AWS experience, ideally including Bedrock, IAM, networking, logging and serverless services.

Soft Skills

• Strong communication skills in English (written and spoken).
• ...

Skills

Python Artificial Intelligence Large Language Models (LLMs) Amazon Web Services

Payment Type

yearly

Price Range

37.000 - 48.000 EUR

Work Type

Full-time

Location

Lisbon PT

Source

Landing.jobs