Accounts Receivable Specialist

Randstad; Lisboa; On-site; EUR 30,000 - 45,000; Full time

Job summary

Randstad is seeking an Accounts Receivable Specialist to manage customer accounts, ensure timely cash application, and resolve deductions. The role focuses on reducing the cash conversion cycle while delivering high-quality service to stakeholders.

The ideal candidate will be detail-oriented, proactive, and capable of thriving in a fast-paced, transformational environment. Collaboration with cross-functional teams and participation in monthly closing are essential.

Qualifications

• Detail-oriented and proactive with strong analytical abilities.
• Proficient in Excel (Pivot Tables, formulas) and Office tools.
• Experience with SAP Finance, Adyen or similar financial software; knowledge of C2C processes.

Responsibilities

• Serve as the primary contact for customer account inquiries, payment status, and receivables issues.
• Monitor customer payment behavior and ensure compliance with terms.
• Drive collections and dunning processes to improve cash flow.
• Apply cash payments to open AR balances and reconcile payments to invoices.
• Investigate unidentified payments and resolve discrepancies.
• Collaborate with Order Management, Sales, Treasury and Finance to optimize processes.
• Support month- and year-end closing and audit requests.
• Contribute to process improvements and automation initiatives.
• Report AR KPIs and cash flow performance.

Skills

Attention to detail

Analytical thinking

Communication skills

Tools

SAP Finance

Adyen

Power BI

Excel

Job description

The Accounts Receivable Specialist is responsible for managing accounts receivable, ensuring timely cash application, and resolving customer deductions. This role focuses on improving the cash conversion cycle while providing high-quality service to internal and external stakeholders. The ideal candidate is detail-oriented, proactive, and capable of working in a fast-paced, transformational environment.

Key Objectives & Accountabilities:

• Act as the primary contact for customer account inquiries, payment status, and receivables issues.
• Monitor customer payment behavior and ensure compliance with payment terms.
• Drive customer payment adherence through collections, negotiations, and dunning processes.
• Apply cash payments accurately to open accounts receivable balances.
• Reconcile accounts, match payments to invoices, and resolve discrepancies.
• Investigate and resolve unidentified payments, overpayments, and misapplied payments.
• Work closely with internal teams (Order Management, Sales, Treasury, Finance, Accounting, etc.) to optimize processes and customer experience.
• Support month- and year-end closing procedures and audit requests.
• Contribute to process improvements, automation, and efficiency initiatives.
• Report on accounts receivable KPIs and cash flow performance.

Hard Skills:

• Strong knowledge of the customer-to-cash (C2C) process.
• Proficiency in Excel (pivot tables, formulas) and Office tools.
• Experience with SAP Finance, Adyen, or similar financial software.
• Analytical skills for trend identification and payment discrepancy resolution.
• Power BI and automation tools (preferred).