Accounts Payable Support Analyst (m/f/d)

Productos Familia S.A. (Essity Colombia); Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Collaborative culture

Empowering leaders

Sustainable impact

Career growth opportunities

Well-being & flexible work life

Innovation in processes

Competitive rewards

Job summary

Essity is seeking an Accounts Payable Support Analyst to bolster our global AP operations from our Lisbon office. You will support AP processes, resolve stakeholder requests, and contribute to ongoing efficiency improvements across multiple countries.

Ideal candidates have hands-on AP experience, familiarity with GR/IR, and knowledge of ERP systems (SAP or similar). You will collaborate with cross-functional teams to ensure accurate, timely payments and ongoing service quality.

Qualifications

• Experience in Accounts Payable, Finance Operations, Shared Services, Procure-to-Pay or similar support environment.
• Familiar with GR/IR and Consignment processes; investigate and resolve AP queries.
• Comfortable with ERP systems, ticket tools, Excel and MS 365; SAP or Invoice Track experience is a plus.

Responsibilities

• Provide high-quality AP support across multiple countries and stakeholders.
• Manage stakeholder requests, ensuring timely and accurate resolutions.
• Support process improvements, automation opportunities, and AI-enabled solutions in AP.
• Capture and share operational knowledge to support learning and continuous improvement.
• Collaborate with AP, Internal Control, Master Data and other functions to ensure effective communication.

Skills

Accounts Payable

GR/IR

ERP systems

Microsoft Excel

Tools

SAP

Invoice Track

Job description

Accounts Payable Support Analyst

Join a team that helps keep business operations running smoothly across multiple countries. Ready to solve complex challenges, improve processes, and make a real impact every day? It’s an exciting time to be part of our collaborative inclusive team. Come and join our Global Business Services team on our journey to improve the well-being of millions. Together we can make a difference!

About the Role

At Essity, the Accounts Payable Support team plays a vital role in supporting financial operations and stakeholders across our international organization. As an Accounts Payable Support Analyst, you will provide operational support, manage stakeholder requests, and contribute to continuous improvement initiatives. This is an excellent opportunity to gain broad exposure to Accounts Payable processes while collaborating with colleagues globally.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

• Accounts Payable Support: Secure and deliver high-quality Accounts Payable support services by working closely with Accounts Payable operations teams and internal stakeholders across multiple countries.
• Stakeholder Management: Act as a trusted point of contact for internal and external stakeholders, managing requests efficiently and ensuring timely, accurate resolutions through tools such as Outlook and Teams.
• Service Delivery: Help develop and execute the Accounts Payable support function by applying process knowledge to meet stakeholder needs and continuously enhance service quality.
• Continuous Improvement & Automation: Contribute to the development of improved services, process standardization initiatives, automation opportunities, and AI-enabled solutions across Accounts Payable.
• Knowledge Management: Capture, share, and transfer operational knowledge to support learning, service excellence, and continuous improvement initiatives.
• Cross-Functional Collaboration: Work closely with Accounts Payable, Internal Control, Master Data, and other business functions to maintain effective communication and support successful business outcomes.

Who You Are

• Previous hands-on experience in Accounts Payable, Finance Operations, Shared Services, Procure-to-Pay, or a similar support environment.
• Experience working with GR/IR (Goods Receipt/Invoice Receipt) and Consignment processes, with the ability to investigate and resolve related Accounts Payable queries and exceptions
• Comfortable working with ERP systems, ticket management tools, Microsoft Excel, and Microsoft 365 applications; experience with SAP or Invoice Track , or similar Accounts Payable platforms is advantageous.
• Fluent in English, with strong written and verbal communication skills. Embrace a service-oriented mindset and the ability to see the big picture, driving meaningful change and contributing to long-term success
• Demonstrated ability to manage competing priorities in a high-volume environment, take ownership of tasks through to completion, and proactively identify and resolve issues before they elevate.
• A collaborative team player who communicates confidently with stakeholders, asks questions when needed, escalates risks appropriately, shares knowledge with colleagues, and contributes to a positive and supportive working environment.

What We Can Offer You

• Collaborative and Inclusive Culture
• Empowering & Engaged Leaders
• Working with Powerful Purpose & Sustainable Impact
• Learning and Growing in your Career
• Supporting Well-being & Sustainable Working Life
• Life-changing Innovations
• Competitive Total rewards

About Location

With an office located in Lisbon, you will work within a sustainable building boasting panoramic views, close to amenities, public transport and the airport.