Account Manager (m/f/d)

Autodoc Group; Lisboa; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

25 days vacation

Mental wellbeing program

AUTODOC corporate discount

Retail discounts

Training & coaching

Language classes

Job summary

AUTODOC is seeking an Account Manager (m/f/d) to strengthen our Lisbon sales team. You will identify and engage new sellers, onboarding them to our European online marketplace, and provide strategic guidance to optimize their presence.

Ideal candidates have 2+ years in sales or account management, experience with e‑commerce, and strong English communication. This role offers a competitive salary and career growth in a fast‑growing international company.

Qualifications

• Proven experience in Sales and/or Account Management in fast‑paced environments.
• Hands‑on background in e‑Commerce with understanding of online marketplace dynamics.
• 2+ years in a similar role with a track record of growth.
• Experience in Seller Onboarding or Seller Support is advantageous.
• Familiarity with Seller Portal tools and marketplace dashboards.
• Strong communication and interpersonal skills.
• Customer‑centric mindset with outstanding support skills.
• Very good English skills (C1 level).

Responsibilities

• Cold calling and seller acquisition to onboard new sellers.
• Seller onboarding and guiding new sellers through the onboarding process.
• Provide strategic consultation to understand seller goals and optimize marketplace presence.
• Analyze seller performance metrics and collaborate with cross‑functional teams to drive improvements.
• Educate sellers on marketplace tools, trends, and best practices.

Skills

Sales

Account Management

e-Commerce

Marketplace dynamics

Seller Onboarding

Seller Support

Communication skills

Customer-centric mindset

English (C1)

Tools

Seller Portal Tools

Marketplace Dashboards

Job description

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.

Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.

Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.

Come join us and impact the future of AUTODOC!

Job Description

To strengthen our sales team, we are looking for an Account Manager (m/f/d). The Account Manager role is a key driver of our sellers’ success. As the primary link to potential partners, Account Manager identify and engage new sellers through persuasive outreach and targeted acquisition efforts.

Location: Lisbon, Portugal

Key Responsibilities

• Cold Calling and Seller Acquisition: Proactively reach out to potential sellers, articulate the benefits of joining our platform, and convince them of the value proposition.
• Seller Onboarding: Guide new sellers through the onboarding process, ensuring a smooth and efficient start to their journey on our platform.
• Strategic Consultation: Work closely with sellers to understand their business goals and provide strategic insights and recommendations to optimize their presence in the marketplace.
• Performance Analysis: Analyze seller performance metrics, identify areas for improvement, and collaborate with cross-functional teams to implement solutions that drive success.
• Education and Support: Provide ongoing support to sellers by educating them on marketplace tools, trends, and best practices to enhance their business operations.

Qualifications

• Proven experience in Sales and/or Account Management, ideally within fast‑paced commercial environments.
• Hands‑on background in e‑Commerce, with a solid understanding of online marketplace dynamics.
• 2+ years in a similar role, demonstrating consistent performance and growth.
• Experience in Seller Onboarding or Seller Support is highly advantageous.
• Familiarity with Seller Portal tools, marketplace dashboards, or related platforms is considered a strong plus.
• Strong communication and interpersonal skills
• Customer‑centric mindset with outstanding support skills
• Very good English skills (at least C1 level)

Additional Information

What do we offer?

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 25 working days and 1 additional day off on your birthday
• Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
• AUTODOC Corporate Discount (up to 500 Euros per annualy) to order parts for their own use at special discounted rate
• Retail discounts of up to 75% on travel, technology, fashion and much more
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes

This job was posted on 31/07/2026, and is considering applications up to 6 weeks from this date.