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Support Engineer with DUTCH
Job summary
A leading company in Kraków seeks a Support Engineer fluent in Dutch. You will provide technical support for users, maintain service records, and assist in training initiatives. This position offers a full-time contract, remote work, and an attractive salary package including bonuses and benefits.
Benefits
Qualifications
- Fluent in Dutch and English is essential.
- Open to learning new technologies.
- Previous experience in IT support is beneficial.
Responsibilities
- Provide technical support and troubleshooting services to end users.
- Log all service requests and track resolution details.
- Assist in training initiatives for employees.
Skills
Support Engineer with DUTCH
KRAKÓW
Responsibilities
Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.
Log all service requests into the company service call tracking system
Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
Follow-up on closed service requests to insure customer satisfaction
Assist in training initiatives to new and current employees
Qualification / Profile
Fluent Dutch
Strong command of English
Eager to learn new technologies
Our offer
Full time job, stability of employment and ability to work 100% from home
Competitive salary package with attractive language bonus
Intensive training
Clearly defined ITIL-based career paths, with transparent criteria
Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
Premium private medical healthcare, which includes dental care and insurance policy for international travel
And up to 4 extra days of paid holidays per year!
PLEASE SEND TO US YOUR CV
jobs@personnelandmedia.com
Support Engineer with DUTCH
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.