Work Abroad Opportunity – Customer Service- Lisbon, Portugal

Nomadify; Lublin; On-site; PLN 101,000 - 150,000; Full time

Benefits offered by this job

Relocation assistance

NIF/NISS support

Training provided

Job summary

Nomadify in Lisbon is seeking a Customer Service Representative to handle inbound inquiries via phone, email, and chat, providing accurate information and timely solutions in a professional manner.

No prior customer service experience is required; full training is provided. This role offers relocation to Lisbon with a 12-month minimum commitment and relocation support. You will join an international environment and develop transferable communication skills within a global brand.

Qualifications

• Native or fluent in at least one European language.
• Basic to intermediate English (B1+).
• Willing to relocate to Lisbon for 12+ months.
• Customer-oriented, reliable, eager to learn.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information and solutions promptly.
• Ensure high customer satisfaction and service quality.
• Follow internal procedures, quality standards, and compliance guidelines.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve issues when required.

Skills

Language fluency

English B1+

Customer oriented

Job description

Customer Service Representative

International EnvironmentLisbon, Portugal

Full Relocation Bonus Included

Key Responsibilities

As a Customer Service Representative, you will:

• Handle inbound customer inquiries via phone, email, and/or chat

• Provide accurate information and solutions in a timely, professional manner

• Ensure a high level of customer satisfaction and service quality

• Follow internal procedures, quality standards, and compliance guidelines

• Document interactions and update customer records in internal systems

• Collaborate with internal teams to resolve complex issues when required

Full Reloacation Bonus

For candidates moving from outside of Continental Portugal:

• Bureaucratic support to get the NIF and NISS
• Assistance in finding house according to the needs of the candidate
• Relocation bonus of 2500€ (gross) paid with the first payroll cycle- €1500 Gross offered to support candidates within Portugal (100Km away from Lisbon or more)

Why Lisbon?

• One of Europes most attractive cities for international professionals

• Mild climate and sunshine year-round

• Vibrant international community and social life

• Close to beaches, culture, cafés, and nightlife

• Competitive cost of living compared to other Western European capitals

Candidate Profile

We are looking for candidates who:

• Are native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.)

• Have basic to intermediate English skills (B1 or higher)

• Are available to relocate to Lisbon for a minimum of 12 months

• Are customer-oriented, reliable, and eager to learn

• Are open to working in an international, structured environment

No previous customer service experience required — full training is provided.

What We Offer

• International work experience with a global brand

• Paid training and continuous learning opportunities

• A multicultural, professional working environment

• Transferable customer service and communication skills

• A strong career asset for future international roles

This is not just a job.
It's a strategic first step in an international career.