Work Abroad Opportunity – Customer Service- Lisbon, Portugal (12 Months)

Nomadify; Lublin; On-site; PLN 64,822 - 90,751; Full time

Benefits offered by this job

Relocation bonus 2500€ (gross)

Bureaucratic support for NIF/NISS

Paid training

International work experience

Job summary

Nomadify in Lisbon, Portugal is seeking a Customer Service Representative to handle inbound inquiries via phone, email, and chat, delivering accurate information and timely solutions in a professional manner. This role offers relocation support and a 12-month assignment, with training provided, and the chance to join a multicultural, international team while building strong customer relationship skills.

Candidates fluent in a European language and with English (B1+) are encouraged to apply; no

Qualifications

• Native or fluent in at least one European language.
• English proficiency at B1 or higher.
• Willing to relocate to Lisbon for 12+ months.
• Customer-oriented, reliable, and eager to learn.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information and solutions in a timely, professional manner.
• Ensure a high level of customer satisfaction and service quality.
• Follow internal procedures, quality standards, and compliance guidelines.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve complex issues when required.

Skills

European language proficiency

English (B1+)

Job description

Customer Service Representative

International Environment Lisbon, Portugal

Full Relocation Bonus Included

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and/or chat
• Provide accurate information and solutions in a timely, professional manner
• Ensure a high level of customer satisfaction and service quality
• Follow internal procedures, quality standards, and compliance guidelines
• Document interactions and update customer records in internal systems
• Collaborate with internal teams to resolve complex issues when required

Relocation Bonus

Full Relocation Bonus

For candidates moving from outside of Continental Portugal:

• Bureaucratic support to get the NIF and NISS
• Assistance in finding house according to the needs of the candidate
• Relocation bonus of 2500€ (gross) paid with the first payroll cycle- €1500 Gross offered to support candidates within Portugal (100Km away from Lisbon or more)

Why Lisbon?

• One of Europes most attractive cities for international professionals
• Mild climate and sunshine year-round
• Vibrant international community and social life
• Close to beaches, culture, cafés, and nightlife
• Competitive cost of living compared to other Western European capitals

Candidate Profile

We are looking for candidates who:

• Are native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.)
• Have basic to intermediate English skills (B1 or higher)
• Are available to relocate to Lisbon for a minimum of 12 months
• Are customer-oriented, reliable, and eager to learn
• Are open to working in an international, structured environment

No previous customer service experience required — full training is provided.

What We Offer

• International work experience with a global brand
• Paid training and continuous learning opportunities
• A multicultural, professional working environment
• Transferable customer service and communication skills
• A strong career asset for future international roles

This is not just a job.

It's a strategic first step in an international career.

Ready to Start Your International Journey?

Apply now!