Global Customer Service Rep - Lisbon Relocation Bonus

Nomadify; Olsztyn; On-site; PLN 74,000 - 114,000; Full time

Benefits offered by this job

Relocation bonus €2,500 gross

NIF/NISS bureaucratic support

Paid training

Job summary

Nomadify is seeking a Customer Service Representative to join its international environment in Lisbon, Portugal. The role involves handling inbound inquiries via phone, email, and chat, and delivering accurate information with a professional, timely approach.

Candidates should be multilingual, customer-focused, and willing to relocate for at least 12 months. A full relocation package and training are included to support your integration into the team.

Qualifications

• Native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.).
• Basic to intermediate English (B1 or higher).
• Eligible to relocate to Lisbon for at least 12 months.
• No previous customer service experience required — full training provided.

Responsibilities

• Handle inbound customer inquiries via phone, email, and/or chat.
• Provide accurate information and solutions in a timely, professional manner.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve complex issues when required.

Skills

Multilingual

Customer-focused

Relocation willing

Job description

Nomadify is seeking a Customer Service Representative to join its international environment in Lisbon, Portugal. The role involves handling inbound inquiries via phone, email, and chat, and delivering accurate information with a professional, timely approach.

Candidates should be multilingual, customer-focused, and willing to relocate for at least 12 months. A full relocation package and training are included to support your integration into the team.