International Customer Service in Lisbon | Relocation Bonus

Nomadify; Lublin; On-site; PLN 64,822 - 90,751; Full time

Benefits offered by this job

Relocation bonus 2500€ (gross)

Bureaucratic support for NIF/NISS

Paid training

International work experience

Job summary

Nomadify in Lisbon, Portugal is seeking a Customer Service Representative to handle inbound inquiries via phone, email, and chat, delivering accurate information and timely solutions in a professional manner. This role offers relocation support and a 12-month assignment, with training provided, and the chance to join a multicultural, international team while building strong customer relationship skills.

Candidates fluent in a European language and with English (B1+) are encouraged to apply; no

Qualifications

• Native or fluent in at least one European language.
• English proficiency at B1 or higher.
• Willing to relocate to Lisbon for 12+ months.
• Customer-oriented, reliable, and eager to learn.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information and solutions in a timely, professional manner.
• Ensure a high level of customer satisfaction and service quality.
• Follow internal procedures, quality standards, and compliance guidelines.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve complex issues when required.

Skills

European language proficiency

English (B1+)

Job description

Nomadify in Lisbon, Portugal is seeking a Customer Service Representative to handle inbound inquiries via phone, email, and chat, delivering accurate information and timely solutions in a professional manner. This role offers relocation support and a 12-month assignment, with training provided, and the chance to join a multicultural, international team while building strong customer relationship skills.

Candidates fluent in a European language and with English (B1+) are encouraged to apply; no