Lisbon Relocation: International Customer Service Pro

Nomadify; Lublin; Presencial; PLN 101.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

NIF/NISS support

Training provided

Descripción de la vacante

Nomadify in Lisbon is seeking a Customer Service Representative to handle inbound inquiries via phone, email, and chat, providing accurate information and timely solutions in a professional manner.

No prior customer service experience is required; full training is provided. This role offers relocation to Lisbon with a 12-month minimum commitment and relocation support. You will join an international environment and develop transferable communication skills within a global brand.

Formación

• Native or fluent in at least one European language.
• Basic to intermediate English (B1+).
• Willing to relocate to Lisbon for 12+ months.
• Customer-oriented, reliable, eager to learn.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information and solutions promptly.
• Ensure high customer satisfaction and service quality.
• Follow internal procedures, quality standards, and compliance guidelines.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve issues when required.

Conocimientos

Language fluency

English B1+

Customer oriented

Descripción del empleo

Nomadify in Lisbon is seeking a Customer Service Representative to handle inbound inquiries via phone, email, and chat, providing accurate information and timely solutions in a professional manner.

No prior customer service experience is required; full training is provided. This role offers relocation to Lisbon with a 12-month minimum commitment and relocation support. You will join an international environment and develop transferable communication skills within a global brand.