Veterinary Client Services Coordinator

A Caring Doctor (New Jersey), P.C.; Polska; On-site; PLN 84,000 - 107,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth

Student Debt Relief Program

Paid Time Off

Mental Health Resources

Life Insurance

Disability Benefits

Flexible Spending Accounts

Health Savings Account

Paid Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Three Free Optimum Wellness Plans for

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, promote wellness plans, and support a high-performing veterinary team. You will welcome clients, educate them on pet health, process documentation, and assist with appointments and billing in a fast-paced hospital environment.

The role emphasizes strong communication, organizational skills, and a commitment to quality client service within a friendly, patient-focused team.

Qualifications

• Must have 1 year of veterinary receptionist experience.
• Fluent English communication, strong writing and speaking skills.

Responsibilities

• Manage client and pet flow to maximize hospital productivity.
• Promote services and educate clients on wellness plans.
• Assist with documentation, client check-in/out, and invoicing.
• Dispense prescriptions per veterinarian instructions and upsell retail items.
• Handle opening/closing procedures and basic finances.
• Provide excellent, friendly customer service and support the care team.
• Perform other duties as assigned.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening skills

Functional

Preventative care and OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, promote wellness plans, and support a high-performing veterinary team. You will welcome clients, educate them on pet health, process documentation, and assist with appointments and billing in a fast-paced hospital environment.

The role emphasizes strong communication, organizational skills, and a commitment to quality client service within a friendly, patient-focused team.