Senior Customer Representative, Companion Animal

MSD Polska; Województwo dolnośląskie; Vor Ort; PLN 120.000 - 180.000; Vollzeit

Zusammenfassung

MSD Polska is seeking a dynamic Field Sales Representative to drive business for Animal Health products across the region. You will manage key partners, grow relationships, and ensure customer satisfaction while meeting sales goals.

The role requires a Master’s degree and 2+ years in field sales, with strong English and MS Office skills. Travel within the territory is expected, and you will work as part of a team supporting market development.

Qualifikationen

• 2+ years of field sales experience.
• Excellent and effective communication skills.
• English language proficiency (spoken and written).
• Willingness to travel within the region.
• Team player but able to work autonomously in the field.

Aufgaben

• Achieve or exceed sales objectives in the assigned territory at approved partners.
• Maintain and expand relationships with targeted customers and ensure satisfaction and loyalty.
• Engage in professional relationships to be a trusted reference for Animal Health products.
• Prepare and manage documents, rebates, discounts, and paybacks per compliance rules.

Kenntnisse

Field sales

Communication

MS Office

English

Team player

Ausbildung

Master's degree

Tools

CRM

Jobbeschreibung

We are looking for candidates in those areas:

Your key responsibilities:

• Achieve or exceed sales objectives in the assigned territory at assigned business partners.
• Maintain and expand business relationships with targeted customers and ensures customer satisfaction, trust, and loyalty to our company Animal Health products to meet sales objectives.
• Manage targeted customer interactions that are meaningful, up-to-date, scientifically valuable, and relevant based on an understanding of the customer’s needs.
• Drive targeted customer satisfaction and loyalty to our company Animal Health products.
• Engage in a long-term professional relationship with targeted customers to be considered a reliable reference in the domain of products distributed by our company.
• Manage all required documents and commercial actions in a correct and compliant way including fulfillment of documents, calculation of rebates, discounts, and paybacks.
• Keep close working relationships with other stakeholders in the area and interact if necessary, with them for handling properly targeted customer requests, complaints, queries, and all relevant sales and company interests matters.
• Communicate to targeted customers scientific messages consistent with the marketing strategy
• Actively analyze the situation in the area and seek prospective clients for cooperation.
• Use effectively captured pre- and post-call information, market research data as well as own experience to plan and execute activities in targeted customers.
• Effectively use CRM and other tools, market research data as well as own experience to develop territory action and call plans per target customer group and individual customer.
• Monitor sales results regularly and checks activity data for identifying gaps vs. targets and adjusts activities accordingly to reach or exceed expected sales targets.
• Timely performs administrative tasks such as encoding call activities and post-meeting notes in the CRM system, expense reports, pharmacovigilance reports, and all other required administrative tasks.
• Efficiently manages and takes responsibility for company resources by using them in the best way for the interest of the company that includes cars, mobile phones, computers, tablets, marketing materials, demo products, and all other entrusted goods.

You should apply if you have:

• Master's degree or any relevant experience.
• Minimum of 2 years of field sales experience.
• Demonstrated motivation and focus on achieving measurable results.
• Competent use of MS Office (Word, Excel, PowerPoint, Outlook) and IT technology in general
• Excellent and effective communication skills
• Communicative level of English language (must understand and express him/herself verbally and in writing)
• Willingness to keep learning.
• A team player, but also able to work autonomously in the field.
• Ability to travel in the region.

Apply today if you want to:

• Work in a multi-award-winning leading biopharmaceutical company
• Have an influence on business development on local market and shape the future of animal health