Travel and Expense Specialist

Hager Group; Tychy; Hybrid; PLN 180,000 - 250,000; Full time

Benefits offered by this job

Hybrid work model

Hi University learning platform

Internal career opportunities

Group insurance

Meal subsidies

Well-being initiatives

Job summary

Hager Group in Poland is seeking a Travel & Expense Excellence Specialist to shape a new international function responsible for governance, policy compliance and automation across countries.

You will design a Group-wide operating model, lead an AI-enabled transformation, standardize processes and build a global team, working with Finance, IT, Procurement and HR to drive adoption and measurable value.

Qualifications

• Master's degree in Finance, Business Administration, Accounting or a related field.
• 3+ years of experience in Finance Operations, Shared Services, Expense Management, Internal Controls, Audit or Finance Transformation.
• Proven experience leading international process transformation initiatives.
• Strong understanding of Travel & Expense policies, compliance requirements and internal controls.
• Experience with digital workflows and automation technologies.
• Knowledge of platforms such as Concur, KDS, or similar solutions is highly desirable.
• Familiarity with AI and intelligent automation technologies is a strong advantage.
• Excellent stakeholder management and communication skills.
• Strong analytical mindset combined with an entrepreneurial spirit.
• Fluent English required; additional European languages like German or French are a plus.

Responsibilities

• Design and implement a Group-wide Travel & Expense operating model with three key objectives.
• Establish a new centralized Travel & Expense organization serving all Group entities.
• Define team structure, governance model, KPIs and service levels.
• Create a culture of continuous improvement, digitalization and operational excellence.
• Strengthen governance and compliance by defining and deploying global policies and controls.
• Ensure consistent application of company rules and local regulatory requirements.
• Implement robust pre- and post-audit controls and monitor compliance.
• Develop reporting and analytics to provide transparency on spending patterns.
• Map and assess existing local processes; identify inefficiencies and optimize end-to-end processes.
• Lead digital transformation and AI initiatives, evaluating solutions and building a Group roadmap.
• Introduce AI-powered capabilities such as automated receipt validation, policy monitoring, fraud detection, and intelligent audit selection.
• Collaborate with Finance, IT, Procurement and HR to drive adoption and value.
• Deliver measurable reductions in administrative workload and improvements in reimbursement quality and policy compliance.

Skills

Finance Operations

Shared Services

Expense Management

Internal Controls

Audit

Finance Transformation

Stakeholder management

Analytical mindset

Fluent English

Education

Master's degree in Finance/Business Administration/Accounting

Tools

Concur

KDS

Job description

Why join the T&E department?

Join us in shaping the future of Travel & Expense management at Hager

Hager is launching a new global Travel & Expense Excellence function to transform the way employee travel expenses are managed, controlled and optimized across all countries.

As Travel & Expense Excellence Specialist, you will support the creation of a new international team responsible for establishing world-class governance, ensuring policy compliance, increasing financial transparency, and driving automation through digital solutions and Artificial Intelligence.

This is a unique opportunity to create a new capability from the ground up and become a key contributor to Hager's Finance Transformation journey.

Your mission

You will design and implement a Group-wide Travel & Expense operating model with three key objectives:

• Strengthen compliance and control over employee expense claims across all countries.
• Standardize and harmonize Travel & Expense processes and policies worldwide.
• Drive digital transformation and automation through innovative technologies including AI-based controls and intelligent document processing.

Key responsibilities

Support the launch of a Global Travel & Expense Excellence Team

• Establish a new centralized Travel & Expense organization serving all Group entities.
• Define team structure, governance model, KPIs and service levels.
• Create a culture of continuous improvement, digitalization and operational excellence.

Strengthen governance and compliance

• Define and deploy global Travel & Expense policies.
• Ensure consistent application of company rules and local regulatory requirements.
• Implement robust pre- and post-audit controls.
• Monitor compliance, fraud risks and policy violations.
• Develop reporting and analytics to provide transparency on spending patterns.

Standardize and optimize processes

• Map and assess existing local processes.
• Identify inefficiencies, bottlenecks and control weaknesses.
• Design harmonized end-to-end processes and best practices.
• Optimize approval workflows and reimbursement cycles.
• Improve employee experience while maintaining strong controls.

Lead digital transformation and AI initiatives

• Participate to the definition of the Group Travel & Expense technology roadmap.
• Evaluate and implement modern expense management solutions.
• Introduce AI-powered capabilities such as:
• Automated receipt validation
• Policy compliance monitoring
• Fraud detection
• Duplicate expense identification
• Intelligent audit selection
• Predictive analytics
• Employee self-service assistants
• Work closely with Finance, IT, Procurement and HR to drive adoption.

Deliver business value

• Reduce administrative workload across countries.
• Improve reimbursement quality and accuracy.
• Increase policy compliance levels.
• Generate measurable efficiency and productivity gains.
• Support sustainability initiatives through travel data insights.

Your profile

• Master's degree in Finance, Business Administration, Accounting or a related field.
• 3+ years of experience in Finance Operations, Shared Services, Expense Management, Internal Controls, Audit or Finance Transformation.
• Proven experience leading international process transformation initiatives.
• Strong understanding of Travel & Expense policies, compliance requirements and internal controls.
• Experience with digital workflows and automation technologies.
• Knowledge of platforms such as Concur, KDS, or similar solutions is highly desirable.
• Familiarity with AI and intelligent automation technologies is a strong advantage.
• Excellent stakeholder management and communication skills.
• Strong analytical mindset combined with an entrepreneurial spirit.
• Fluent English required; additional European languages like German or French are a plus.

What makes this role unique

• Build a new global capability from scratch.
• Direct influence on Group-wide governance and compliance.
• Lead a highly visible transformation program.
• Shape the future of Finance Operations through AI and automation.
• Work across multiple countries and cultures.
• Significant career growth opportunities within an international industrial group.

Success in your first 24 months

You will have:

• Established the Global Travel & Expense Excellence Team.
• Assessed and documented existing processes across all countries.
• Implemented a harmonized governance framework.
• Introduced automated controls and AI-based audit capabilities.
• Reduced manual verification effort significantly.
• Increased policy compliance and transparency across the Group.
• Created a scalable model supporting future growth and digitalization.

• The possibility to work in a hybrid model.
• A personalised onboarding programme designed to ensure smooth and comfortable first days.
• Learning and development opportunities through Hi University, Hager Group’s award‑winning learning platform.
• Internal career opportunities — over 25% of our recruitments are filled by internal candidates.
• Improvements to your health and well-being — as a family-owned company, we care for our employees by offering:
  • – Group insurance
  • – Co‑financing of sports cards and participation in sporting events under the Hager Sport initiative
  • – Comprehensive medical care
  • – Additional health‑prevention initiatives (e.g., Health Week)
  • – Meal subsidies, and a shared coffee culture that is part of our DNA
• Opportunities to participate in integration events for employees and their families.
• An attractive and fair compensation system — including a bonus scheme and annual salary reviews to ensure alignment with market standards.
• A strong organisational culture — including cultural benefits such as access to e‑books, audiobooks or theatre ticket discounts.
• The ability to influence company decisions — we run an annual employee survey, and its results help us introduce meaningful improvements.