Travel Advisor for SAS with Norwegian

Concentrix; Racibórz; Vor Ort; PLN 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work env.

Zusammenfassung

SAS Nordic Airlines is seeking a Travel Advisor to serve premium customers from our Warsaw office. You will be the first point of contact for Nordic inquiries, assist with ticket purchases and payment methods, and support travelers through challenges while building lasting customer relationships.

Ideal candidates communicate clearly, stay organized, and enjoy an international, diverse work environment. A 2-month training program and growth coaching are provided, with an emphasis on accuracy and

Qualifikationen

• Fluent in written and spoken Norwegian (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.

Aufgaben

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Kenntnisse

Norwegian

English

Jobbeschreibung

Travel Advisor for Nordic Premium Airline SAS with Norwegian

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Norwegian (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.