Travel Advisor for SAS with Norwegian

Concentrix; Gliwice; Vor Ort; PLN 47.000 - 78.000; Vollzeit

Benefits dieser Stelle

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International work environment

Coaching and mentoring for growth

Modern office in Warsaw

Zusammenfassung

SAS is seeking a Travel Advisor for Nordic Premium Airline operations in Warsaw. You will be the first contact for premium travel inquiries and assist customers via calls and chat, guiding ticket purchases and handling payments.

Requirements include fluent Norwegian (C1) and English (B2). The role emphasizes empathy, precision, and strong organization while offering a fully paid 2-month training and an international, diverse work environment in a modern Warsaw office.

Qualifikationen

• Fluent in Norwegian (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Highly organized and detail oriented.

Aufgaben

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers to build trust.

Kenntnisse

Norwegian (C1)

English (B2)

Active listening

Communication

Organized

Jobbeschreibung

Travel Advisor for Nordic Premium Airline SAS with Norwegian

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Norwegian (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.