Transportation Analyst

Alchemy group; Warszawa; On-site; PLN 168,634 - 252,951; Full time

Job summary

A logistics and transportation company based in Warsaw is seeking an experienced professional for high-volume parcel shipping operations. The ideal candidate will have 1–3 years of logistics experience, strong analytical skills, and proficiency in Excel. Responsibilities include booking shipments, preparing shipping labels, monitoring service performance, and managing freight claims. Strong communication skills and problem-solving abilities are essential. Join a dynamic team focused on continuous improvement in transportation performance.

Qualifications

• 1–3 years of experience in transportation or logistics operations.
• Hands-on experience booking parcel shipments using FedEx, UPS, DHL.
• Familiarity with domestic and international shipping documentation.

Responsibilities

• Book and tender high-volume parcel shipments and LTL freight.
• Prepare, process, and validate shipping labels for all shipments.
• Monitor shipment volumes and identify delays or service issues.
• File, track, and manage claims for lost or damaged shipments.
• Develop and maintain Excel-based reports tracking KPIs.

Skills

Strong analytical skills

Intermediate to advanced Excel skills

Attention to detail

Strong communication skills

Problem-solving skills

Tools

Excel

ERP/TMS or shipping software

Power BI

Job description

• Book and tender high-volume parcel shipments and LTL freight using carrier portals and systems for FedEx, UPS, DHL, and approved LTL carriers.
• Select appropriate service levels (Ground, Express, Economy, LTL service tiers) based on delivery requirements, cost, and service commitments.
• Prepare, process, and validate shipping labels and documentation for domestic and international parcel shipments.
• Monitor high daily shipment volumes, proactively identify delays, service failures, billing discrepancies, or delivery exceptions, and coordinate resolution with carriers.
• Analyze parcel and LTL shipment data to identify trends such as late deliveries, damage patterns, accessorial charges, and recurring carrier issues.
• File, track, and manage claims for lost, damaged, or delayed parcel and LTL shipments, ensuring timely submission and follow-up to maximize recovery.
• Support compliance with carrier requirements and basic domestic and international shipping documentation.
• Develop and maintain Excel-based reports and dashboards tracking KPIs such as on-time delivery, transit time performance, cost per shipment, accessorial spend, and claim recovery rates.
• Partner with carriers, warehouse operations, customer service, and finance teams to resolve shipment issues and improve parcel and LTL transportation performance.
• Assist with continuous improvement initiatives, including carrier performance reviews, rate and service comparisons, and support for new shipping or transportation system implementations.

Required Qualifications

• 1–3 years of experience in transportation or logistics operations with a strong focus on high-volume parcel shipping.
• Hands‑on experience booking parcel shipments and LTL freight using FedEx, UPS, DHL, and/or LTL carrier portals.
• Experience selecting parcel and LTL service levels based on cost, transit time, and delivery commitments.
• Working knowledge of shipment tracking, exception management, and carrier issue resolution in a high‑volume environment.
• Experience filing and managing freight claims for parcel and LTL shipments.
• Basic familiarity with domestic and international parcel shipping documentation and requirements.

Skills

• Strong analytical skills with the ability to review large shipment data sets and identify trends, anomalies, and recurring issues.
• Intermediate to advanced Excel skills, including pivot tables, lookups (VLOOKUP/XLOOKUP), and basic charting.
• High attention to detail and ability to manage large shipment volumes and competing priorities.
• Strong written and verbal communication skills for working directly with carriers and internal stakeholders.
• Practical problem‑solving skills with the ability to apply transportation knowledge to operational challenges.

Preferred Qualifications

• Experience with ERP, TMS, or shipping software platforms.
• Exposure to international trade compliance concepts (INCOTERMS, commercial invoices, export documentation).
• Experience using Power BI or similar tools to visualize transportation and logistics performance metrics.
• Familiarity with freight spend analysis, accessorial charge review, or carrier performance reporting.