Training Content Quality & Policy Specialist

Genpact; Kraków; Hybrid; PLN 85,000 - 102,000; Part time

Job summary

Genpact Kraków is seeking a Training Quality & Policy Specialist to shape and govern content across the company's digital channels. You will craft and publish content that aligns with brand voice and business objectives, while building scalable processes for content production.

You will collaborate with marketing and product teams to ensure accuracy, measure engagement, and drive continuous improvement through data-driven insights.

Qualifications

• Degree in Commerce, Economics or Finance, or MBA.
• MBA or Masters in Business Analytics is a plus.
• Certifications in compliance are advantageous.

Responsibilities

• Create, edit, and publish high-quality content across websites and blogs.
• Develop and implement content strategies to drive engagement.
• Manage content calendars and workflows for timely delivery.
• Conduct regular content audits and analyze performance metrics.
• Collaborate with cross-functional teams to align content with brand goals.
• Stay updated on industry trends to improve relevance.

Skills

Client Relations

Commercial Excellence

Critical Thinking

Data Consulting

Data Management

Data Science

Lean Six Sigma

Quality Assurance

Risk Management

Education

Bachelors in Commerce

Bachelors in Economics

Bachelors in Finance

Masters in Business Administration

Masters in Business Analytics

Certified Compliance Officer (CCO)

Certified Regulatory Compliance Manager (CRCM)

Job description

Genpact Kraków is seeking a Training Quality & Policy Specialist to shape and govern content across the company's digital channels. You will craft and publish content that aligns with brand voice and business objectives, while building scalable processes for content production.

You will collaborate with marketing and product teams to ensure accuracy, measure engagement, and drive continuous improvement through data-driven insights.