Trust & Safety Process Analytics Pro

Genpact PL sp. z o.o.; Kraków; On-site; PLN 56,000 - 67,000; Full time

Job summary

Genpact is seeking an Analyst for Process Analytics - Trust & Safety in Kraków. You will review and classify content across video, text, audio, and images to create training data for AI models while ensuring policy compliance.

You’ll identify non-compliant content, provide actionable feedback to improve policies, and collaborate with multiple teams to meet daily targets. The role requires a background in analytics or data science, with strong skills in Design Thinking and Microsoft Excel, and a

Qualifications

• Design Thinking experience with analytical problem solving.
• Proficiency in Microsoft Excel and data analysis.
• Relevant degrees in analytics, CS, statistics, or data science.

Responsibilities

• Review, rate, classify, annotate, categorize and label content to generate data sets for ML.
• Assess content for policy compliance (inappropriate language, intent, title/thumbnails).
• Analyze online videos, social media, web pages, and ads for compliance.
• Identify non-compliant content and flag for action; provide policy/tool/process feedback.
• Train team members and collaborate across teams to complete tasks.

Skills

Design Thinking

Microsoft Excel

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science

Job description

Genpact is seeking an Analyst for Process Analytics - Trust & Safety in Kraków. You will review and classify content across video, text, audio, and images to create training data for AI models while ensuring policy compliance.

You’ll identify non-compliant content, provide actionable feedback to improve policies, and collaborate with multiple teams to meet daily targets. The role requires a background in analytics or data science, with strong skills in Design Thinking and Microsoft Excel, and a