Trading Desk Support Senior Analyst

Citigroup Inc.; Warszawa; Hybrid; PLN 165,000 - 281,000; Full time

Job summary

Citigroup Inc. in Poland is seeking a seasoned Wealth Investment Operations professional to manage capital markets settlement and related activities.

You will coordinate with trading desks, branch offices, and operations to ensure timely, accurate, and compliant processing across equities, derivatives, fixed income, FX, and other instruments. The role emphasizes driving operational excellence, resolving trade exceptions, and serving as a subject matter expert for settlement, investigation, and

Qualifications

• 5-8 years of relevant capital markets operations experience.
• Deep knowledge of equities, derivatives, fixed income, FX and lifecycles.
• Strong written and verbal communication; ability to collaborate with stakeholders.

Responsibilities

• Process and manage capital markets transactions with timely, compliant execution.
• Coordinate with trading desks, branches, and operations to resolve trade exceptions.
• Serve as contact for settlement, investigation, and exception management.
• Support a wide range of instruments: equities, fixed income, structured products, options, physical securities.
• Identify and resolve operational issues affecting settlement, client experience, or risk.
• Drive process improvement and control enhancements.
• Assist system implementations, changes, and testing to support growth.
• Act as SME for Wealth Investment Operations, providing guidance and training.

Skills

Capital markets knowledge

Trade lifecycle understanding

Communication skills

Stakeholder collaboration

Job description

Responsibilities:

• Process and manage capital markets transactions, ensuring timely, accurate, and compliant execution and settlement

• Partner with trading desks, branch offices, and operational teams to resolve trade exceptions and support seamless transaction processing

• Act as a key point of contact for securities and derivatives settlement, investigation, and exception management activities

• Support a broad range of financial instruments, including equities, fixed income products, structured products, options, and physical securities

• Proactively identify and resolve operational issues that may impact settlement, client experience, or risk exposure

• Drive operational excellence through continuous process improvement, control enhancement

• Participate in system implementations, process change initiatives, and testing activities to support business growth and scalability

• Serve as a subject matter expert for Wealth Investment Operations, providing guidance, training, and support on complex operational matters

Requirements:

• 5-8 years of relevant experience

• Consistently demonstrates clear and concise written and verbal communication skills

• In-depth knowledge of various capital market products (Equities, Derivatives, Fixed Income, FX, etc.) and their operational lifecycles

• Strong understanding of trade lifecycle processes, including trade capture, confirmation, settlement, and reconciliation

• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders

We offer:

Byjoining CitiSolutions Center Poland,you will not only be part of a business casual workplace with a hybrid working model (currentlyup to 2 days working at home per week), but also(potentially, subject to final offer)receive a competitive base salaryandenjoy a whole host of additional benefitswhichcaninclude:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)Employer paidPrivate Medical Care Package for employeesandPrivate Medical Care Packages forcertain family members available at preferential rates

• Employer paidLife Insurance ProgramforemployeesandLifeInsurance forcertain family members available at preferential rates

• Employee Assistance Program financed by EmployerPaid Parental Leave Program (maternity and paternity leave;statutory and 2 weeks additional paid paternity leave)

• SportCardfor employeessubsidised via Social Benefits FundandSport Cards forcertain family members available at preferential rates

• Additional benefitsfromCompany’sSocialBenefitFund,in particular:Holidays Allowance, support for sport and cultural activities,team building events.Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform

• Opportunity to receive an annual discretionary incentive awardSpecial offers and discounts for employees

• https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group:

Job Family:

Time Type:

Full time

Primary Location Full Time Salary Range:

165020,00zł - 280980,00zł

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.