Trade Service Professional

Citi; Olsztyn; On-site; PLN 69,000 - 109,000; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance

Parental leave

Sport card

Volunteer day

Cafeteria benefits

Annual incentive

Job summary

Citi in Olsztyn is seeking a Trade Service Professional to join Global Trade Operations. You will service West European trade products, support Trade Loans, Receivables Finance and Core Trade, and assist corporate clients and financial institutions with transaction preparation, processing, system access and general customer service.

The role emphasizes policy knowledge, accurate analysis of transactions, teamwork, and readiness to work during holidays, with a comprehensive benefits package and

Qualifications

• Experience in a trade-related role preferred.
• Good command of English in speech and writing.
• Teamwork and clear communication with colleagues and stakeholders.
• High level of customer service.
• Analytical mindset with attention to detail.
• Basic knowledge of Excel.
• Willingness to work during public holidays.

Responsibilities

• Apply Citi's trade policies and ICC rules to transactions.
• Analyze transactions for feasibility and sound banking practices.
• Guide others on trade procedures and timelines.
• Differentiate legal and commercial documents and their structures.
• Navigate applications and system infrastructure.

Skills

English proficiency

Customer service

Analytical thinking

Teamwork

Problem solving

Attention to detail

Excel basics

Education

Bachelor's degree in a relevant field

Tools

Excel

Systems navigation

Job description

Team/Role Overview

The Trade Service Professional is a key unit within the Global Trade Operations, with servicing experience responsibilities for a group of several trade products to Western Europe, supporting several Citigroup businesses (Trade Loans, Receivables Finance and Core Trade). The CSC Trade TSP based in Olsztyn supports UK and European corporate clients and various FIs about general information regarding transaction preparation, processing, system access and full attendance of customer service needs. In striving to achieve high quality delivery the organization works closely with business partners, Trade Specialist, Product, Onboarding, Branches and relevant internal service providers networking within the Bank.

Responsibilities:

• Obtaining and applying the wider knowledge of Citi's Trade-related policies, Trade Accounting Principles in accordance to Standard Banking Practices and ICC applicable rules to actual Trade transactions
• Analyzing presented transactions and identifying if such transactions are feasible and within sound banking practices
• Guiding others on the application of Citi’s Trade policies, procedures and standards, understands and explaining the respective process flows as well as the execution of the process including timelines
• Grasping the differences between Legal Documentation and Commercial documentation. Understanding of legal vehicle, business and transaction structure. Understands and differentiates documents (Shipping documents, Credit Agreements, Application Forms, etc.)
• Ability to navigate through the various applications / systems infrastructure and understanding system infrastructure internal/external dependencies

Qualifications:

• Experience in a Trade related role preferred
• Good command of English in speech and writing
• Teamwork, ability to communicate clearly with colleagues and stakeholders
• High level of Customer Service
• Analytical skills including investigative mindset, problem-solving and a keen eye to detail
• Basic knowledge of Excel
• Strong interpersonal and communication skills
• Readiness to work during public holidays

What we can offer you:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group

Operations - Transaction Services

Job Family

Cash Management

Time Type

Full time

Primary Location Full Time Salary Range

68 740,00 zł - 108 660,00 zł

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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