Cash & Trade Process Intermediate Analyst

Citi; Warszawa; Híbrido; PLN 120.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension Plan

Private Medical Care

Life Insurance

Parental Leave

Sport Card

Employee Assistance Program

Volunteering day

Descripción de la vacante

Citi Solutions Center Poland is seeking a Billing Operations role focused on Global Fund Services for European markets. You will manage invoice production, review, and delivery, handle client inquiries, and support process improvements with a strong emphasis on controls and risk mitigation.

The role requires 2–5 years in trade/cash operations, excellent communication and analytical skills, and a Bachelor’s degree.

Formación

• 2-5 years of experience in a related role within trade / cash operations management.
• Effective verbal and written skills.
• Effective communication and analytical skills.
• Effective relationship management skills.
• Bachelor’s/University degree or equivalent experience.

Responsabilidades

• Invoice production/review for key clients
• Invoice delivery timely and accurately
• Respond to requests promptly
• Communicate with team members, management, and business partners
• Develop and document procedures and processes
• Analyze recurring issues and drive process improvements
• Process payment and accounting entries
• Compile metrics for weekly and monthly reporting
• Reconcile general ledger accounts and investigate discrepancies
• Act as backup for team lead and SME
• Contribute to change initiatives that improve control and efficiency
• Provide backup coverage for team members
• Identify, elevate, and mitigate areas of key risk in operational processes
• Identify process improvements and lead projects to completion

Conocimientos

Verbal communication

Written communication

Analytical skills

Relationship management

Educación

Bachelor’s/University degree

Herramientas

Windows

MS Project

MS Office

Descripción del empleo

This position supports the Global Fund Services billing processes for European markets.

The person in this role will have direct operational responsibilities for invoice production, accounting, reconciliation and investigations including the review of key client invoices.

This role also includes client query investigations, metrics reporting, performing billing system maintenance tasks, and assistance in process improvements, escalations and risk mitigation. In addition, this person will also be involved with projects such as enhancing internal controls, standard operating procedure writing, and user acceptance testing.

Key Responsibilities

• Invoice production/review for key clients
• Invoice delivery timely and accurately
• Respond to requests in a timely manner
• Effectively communicating with team members, management, and business partners
• Develop and document procedures and processes
• Analyze reoccurring issues and assist in developing process improvements
• Process payment and accounting entries
• Compile metrics for weekly and monthly reporting to seniors
• Reconcile general ledger accounts and investigate discrepancies
• Act as a back-up for team lead on day to day functions and be a point of contact as a subject matter expert
• Contribute to change initiatives that improve control and efficiency
• Provide backup coverage for team members
• Identify, elevate, and mitigate areas of key risk in operational processes
• Identify process improvements and lead projects to completion

Qualifications

• 2-5 years of experience in a related role within trade / cash operations management
• Effective verbal and written skills
• Effective communication and analytical skills
• Effective relationship management skills
• Expert level proficiency in Windows, MS Project, and MS Office Suite
• Bachelor’s/University degree or equivalent experience

We offer

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group

Operations - Transaction Services

Job Family

Cash Management

Time Type

Full time

Primary Location Full Time Salary Range

120 200,00 zł - 190 000,00 zł

Most Relevant Skills

Please see the requirements listed above.

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