Technical Training Programs Lead (Evenings)

Stryker; Warszawa; On-site; PLN 123,000 - 205,000; Full time

Job summary

Stryker in Warsaw, Poland is seeking a Training Coordinator to deliver, manage and coordinate routine training activities, and to support learning content development and training processes within a regulated environment.

This role partners with stakeholders, drives improvements to training programs and systems, and acts as a point of contact for troubleshooting, qualification documentation, and record-keeping across local operations.

Qualifications

• Bachelor's degree in Business, Education, Human Resources, or related field (or equivalent experience).
• 2-4 years of experience in learning coordination, facilitation, content development, or LMS management
• Experience designing and developing eLearning content preferred.
• Strong understanding of learning technologies (LMS, ServiceNow, content authoring tools).

Responsibilities

• Support the implementation of training requirements aligned with Corporate, Divisional, and local QMS, while helping maintain readiness for current and future business needs.
• Empower managers and process owners to fulfill their training process responsibilities, provide tools and resources to enable and sustain their long-term success.
• Represent Technical Training processes during regulatory body audits/inspections and support requests for training records and/or evidence for qualification.
• Develop learning content based on training needs and business requirements
• Facilitate training sessions to employees and support onboarding activities, ensuring a positive learner experience.
• Coordinate logistics for training events, manage orientation documentation, and maintain training schedules.
• Update training procedures, plans, and supporting documentation, as required.
• Troubleshoot course and access issues, manage ServiceNow tickets and system requests.
• Review, approve, and execute training-related QMS change control tasks.
• Collaborate with peers to implement standard processes and identify improvement opportunities.
• Assist in managing relationships with local vendors or institutions for training delivery.
• Support the implementation of local or geographically focused training initiatives.
• Provide support for NC/CAPAs related to training outcomes or the training process.
• Partner with stakeholders to assess training needs and determine priorities that translate into training requirements and/or programs to implement.
• Act as an escalation point, drive collaboration with stakeholders and team members to resolve process/system issues, and deviations to drive them to resolution.
• Generate and distribute training metrics and/or Key Performance Indicators (KPIs).
• Perform additional duties and projects, as assigned, to support enterprise priorities.

Skills

Learning coordination

Content development

LMS management

eLearning design

Education

Bachelor's degree in Business, Education, Human Resources, or related field

Tools

ServiceNow

Content authoring tools

MS Office

Job description

Stryker in Warsaw, Poland is seeking a Training Coordinator to deliver, manage and coordinate routine training activities, and to support learning content development and training processes within a regulated environment.

This role partners with stakeholders, drives improvements to training programs and systems, and acts as a point of contact for troubleshooting, qualification documentation, and record-keeping across local operations.