Technical Training Lead | AI‑Driven Certification Programs

Jobtailor; Kraków; On-site; PLN 60,000 - 100,000; Full time

Job summary

Jobtailor in Kraków, Poland, is seeking a Training Designer to lead end-to-end Rulebook training programmes. You will onboard, upskill, and certify users while translating complex product functionality into practical learning journeys.

You will become the subject matter lead for delivery, ensuring that training reflects real-world use cases and configuration patterns. This role emphasizes AI-driven tools to improve efficiency and reduce senior burden.

Qualifications

• Proven experience designing and delivering technical training or instructional design solutions.
• Hands-on experience with e-learning content development tools (Articulate, Captivate, or similar).
• Experience creating training for software platforms, technical systems or product-based environments.
• Ability to translate complex technical concepts into structured learning content.
• Strong collaboration skills working with SMEs, product teams, and cross-functional stakeholders.
• Excellent communication skills, with the ability to explain technical concepts clearly.
• Experience working with LMS platforms, internal training academies, certification frameworks.
• Exposure to SaaS or configuration-based systems, data-driven or rules-based platforms.
• Experience with AI-assisted content creation, modern learning tools and techniques.
• Understanding of technical concepts (e.g. configuration, data, or basic coding).

Responsibilities

• Lead the end-to-end delivery of Rulebook training programmes, including onboarding, upskilling, and certification pathways
• Design and develop high-quality training content and learning journeys, translating complex product functionality into structured, practical learning experiences
• Act as the subject matter lead for training delivery, ensuring training reflects real-world use case, configuration patterns, and delivery standards
• Introduce AI-driven learning and knowledge tools to reduce reliance on senior team members
• Partner with Config team, including Tech Leads, Consultants, SME and the Training Owner to shape training approach, identify gaps, and align training with product roadmap and delivery needs
• Drive training adoption and effectiveness, supporting internal teams and clients through structured rollouts, feedback loops, and continuous improvement
• Contribute to the development and ongoing enhancement of Rulebook Academy, ensuring content is scalable, consistent, and aligned with broader training objectives

Skills

Instructional Design

Training Delivery

Content Development

Technical Concept Translation

SaaS Exposure

Configuration Knowledge

Basic Coding Understanding

Collaboration Skills

Excellent Communication

AI-assisted content creation

Tools

Articulate

Captivate

Job description

Jobtailor in Kraków, Poland, is seeking a Training Designer to lead end-to-end Rulebook training programmes. You will onboard, upskill, and certify users while translating complex product functionality into practical learning journeys.

You will become the subject matter lead for delivery, ensuring that training reflects real-world use cases and configuration patterns. This role emphasizes AI-driven tools to improve efficiency and reduce senior burden.