Technical Support Engineer - Slovak/Czech (Hybrid)

F. Hoffmann-La Roche AG; Warszawa; Hybrid; PLN 68,822 - 82,435; Full time

Benefits offered by this job

Autonomy in work model

Access to advanced diagnostic technologies

Job summary

F. Hoffmann-La Roche AG is seeking a Technical Support Specialist fluent in Czech and/or Slovak to work in their Regional Customer Support Center. This role offers the opportunity to engage with state-of-the-art diagnostic technologies within a hybrid work model. Candidates will receive ongoing training and support to excel in technical problem-solving.

The position is based in Warsaw, Prague, or Bratislava, with a focus on providing high-quality support to laboratory personnel. An 18-month contract through an external agency is offered, with competitive salaries depending on location and experience.

Qualifications

• Native or C1/C2 speaker of Czech and/or Slovak.
• Strong English for international training and forums.
• Experience in a clinical lab is advantageous.

Responsibilities

• Engage as a consultant ensuring diagnostic accuracy.
• Work with advanced IVD systems and robotics.
• Participate in training and master technologies.
• Use digital tools to prevent issues.
• Support laboratory personnel in optimal technology use.

Skills

Czech language

Slovak language

Problem-solving

Analytical skills

Education

Degree in Engineering, IT, Biochemistry, or Lab Diagnostics

Job description

F. Hoffmann-La Roche AG is seeking a Technical Support Specialist fluent in Czech and/or Slovak to work in their Regional Customer Support Center. This role offers the opportunity to engage with state-of-the-art diagnostic technologies within a hybrid work model. Candidates will receive ongoing training and support to excel in technical problem-solving.

The position is based in Warsaw, Prague, or Bratislava, with a focus on providing high-quality support to laboratory personnel. An 18-month contract through an external agency is offered, with competitive salaries depending on location and experience.