Technical Services Engineer, North Europe — Remote Options

IE02 ROQUETTE (IRELAND) HC LIMITED; Warszawa; Hybrid; PLN 264.000 - 396.000; Vollzeit

Benefits dieser Stelle

Remote work options

Zusammenfassung

Roquette is seeking a Technical Services Engineer to act as the key technical partner for customers across Northern Europe. Based in Cork, Ireland, you will optimize capsule performance within customer production environments and collaborate with Sales, Customer Service, Production, Quality and EHS teams to deliver high-value technical expertise.

You will drive customer satisfaction, support CAPA initiatives, and ensure quality and compliance across projects while maintaining a strong focus on

Qualifikationen

• Degree in Engineering, Electro-Mechanical Engineering or related technical discipline.
• Minimum 5 years of experience in a manufacturing, production or mechanical environment.
• Experience supporting industrial equipment and technical customer service.
• Fluent English is required.

Aufgaben

• Provide expert technical support to customers across Northern Europe, helping maximize production performance.
• Build strong relationships with customers through regular interactions and on-site visits.
• Troubleshoot manufacturing issues and support root cause analyses to resolve challenges.
• Conduct testing, validation trials and equipment assessments at customer sites and internal facilities.
• Deliver technical recommendations to support continuous operational improvement.

Kenntnisse

Mechanical background

Manufacturing expertise

Customer focus

Problem solving

Ausbildung

Engineering degree

Tools

CRM systems

Equipment testing tools

Jobbeschreibung

Roquette is seeking a Technical Services Engineer to act as the key technical partner for customers across Northern Europe. Based in Cork, Ireland, you will optimize capsule performance within customer production environments and collaborate with Sales, Customer Service, Production, Quality and EHS teams to deliver high-value technical expertise.

You will drive customer satisfaction, support CAPA initiatives, and ensure quality and compliance across projects while maintaining a strong focus on