Technical Project Manager II

Akamai Technologies; Kraków; On-site; PLN 70,000 - 90,000; Full time

Benefits offered by this job

Career development programs

Mentoring opportunities

Access to LinkedIn Learning

Job summary

Akamai Technologies in Kraków is seeking a professional to join their Professional Services team, focusing on customer integration and optimization. The role involves managing technical integrations and enhancing API and Web Security products while driving creative solutions across Akamai’s portfolio.

Ideal candidates will have experience in client-facing IT roles, exceptional communication skills, and a proactive approach to exploring AI concepts. Akamai offers numerous career development opportunities to foster growth and impact.

Qualifications

• Experience in a client-facing IT role delivering technical projects.
• Expertise in API security concepts and web technologies.
• Experience with cloud service deployments.
• Exceptional communication skills for conveying technical concepts.
• Proactive mindset and openness to explore AI concepts.

Responsibilities

• Collaborate to assess customer architecture and deliver integration solutions.
• Enhance integration and align feedback with product priorities.
• Identify service improvements while contributing to project refinements.
• Resolve deployment issues and showcase project value.
• Mentor and coach team members to foster development.

Skills

Client-facing IT experience

API security expertise

Communication skills

Cloud service deployment

Web technologies knowledge

Job description

Role Summary

Join our prestigious Professional Services team. Our Professional Services team works directly with customers and provides managed services to EMEA customers. We are committed to continuous innovation, refining our processes, expanding our expertise, and ensuring reliable integration and operation of Akamai solutions. Through close collaboration, we solve problems creatively and drive ongoing improvement.

Partner with the best

Supporting customers through integration and optimization, you will act as a trusted advisor and a key gateway to our products and platforms teams. You will manage technical integrations and drive creative solutions across Akamai's portfolio, protecting APIs and Web applications, defending against bots and abuse with AI-driven tools, and facilitating CDN and cloud deployments.

Key Responsibilities

• Collaborating with account teams to assess customer architecture, planning and delivering top-tier integration solutions for API and Web Security products.


• Partnering cross-functionally to enhance integration, deliver quality service, facilitate engagement, and align feedback with product priorities.


• Identifying service improvements and issues, ensuring quality enhancement while contributing to projects that refine practices, methodologies, and integration standards.


• Participating in resolving deployment issues, advocating for customers, identifying new use cases, and collaborating with teams to showcase value.


• Tracking and reporting project metrics, milestones, risks, and outcomes while coordinating escalations across engineering, product management, customer support, and success teams.


• Mentoring and coaching other team members to share skills and knowledge and to help team development.

Qualifications

• Show experience in a client-facing IT role and delivering technical projects while managing multiple priorities concurrently.


• Demonstrate expertise in API security concepts, shift-left strategies, web technologies like HTTP, DNS, REST, and web development methodologies.


• Have experience with cloud service deployments with one or more IaaS providers.


• Exhibit exceptional communication skills and convey complex technical concepts effectively while fostering trusted relationships with stakeholders across levels.


• Explore trending AI concepts and apply them daily while collaborating with a global team and maintaining a proactive mindset.

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work—a place where you can learn, grow, and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are many ways to build your career at Akamai. We support you with programs such as GROW and Mentoring, internal events like the APEX Expo, and tools such as LinkedIn Learning to expand your knowledge and experience.