Channel Programs & Operations Manager II

edrone; Wrocław; Remote; PLN 335,000 - 521,000; Full time

Benefits offered by this job

Flexible working options

Comprehensive benefits package

Job summary

A leading technology firm seeks a Channel Programs & Operations Manager II to manage and optimize programs for partners, driving operational improvements and enhancing partner engagement. The role requires collaborative work with various internal stakeholders and a focus on program scalability. Ideal candidates will have experience in program management within the tech or cybersecurity sectors, exceptional communication skills, and an ability to work in a dynamic environment. This position offers flexible working options.

Qualifications

• Experience in program management, channel operations, or partner enablement in technology or cybersecurity.
• Detail-oriented and analytical, able to solve complex challenges.
• Demonstrate communication and stakeholder management skills.

Responsibilities

• Manage and improve partner programs to meet business goals.
• Lead initiatives for operational improvements and process efficiencies.
• Coordinate partner enablement strategies to ensure MSSPs and GSIs are equipped.
• collaborating with Partner Account Executives and leadership to align strategy.
• Defining program scope, success metrics, and execution plans.
• Tracking program performance and providing data-driven insights for improvements.
• Supporting partner engagement to drive adoption, incentives, and participation.
• Defining and executing change management plans for new processes and programs.

Skills

Program management

Channel operations

Partner enablement

Communication skills

Analytical skills

Communication

Job description

Channel Programs & Operations Manager II

Channel Programs & Operations Manager II

Do you like collaborating across teams to deliver success for partners and customers?

Join our Partner Program Team

The Program enables the success of our global partner ecosystem. We are helping partners drive business growth while accelerating Akamai's go-to-market objectives. You will help to shape, manage, and optimize partner programs for Managed Security Service Providers (MSSPs) and Global Systems Integrators (GSIs).

Help us achieve our goals

In this role, you will be responsible for supporting and evolving Akamai's programs for MSSPs and GSIs. You will collaborate closely with cross-functional teams to ensure seamless program execution. You will lead initiatives that enhance program scalability, partner engagement, partner enablement, and operational efficiency.

As a Channel Programs & Operations Manager II, you will be responsible for:

• Managing and improve existing partner programs, ensuring they meet business goals and partner needs.
• Leading new initiatives from inception to execution, driving operational improvements and process efficiencies.
• Coordinating and execute partner enablement strategies, ensuring MSSPs and GSIs have the necessary training, resources, and tools to successfully sell and deliver Akamai solutions.
• Collaborating with internal stakeholders, including Partner Account Executives and leadership, to align program strategy with business priorities.
• Working cross-functionally to define program scope, success metrics, and execution plans.
• Tracking and analyzing program performance, providing data-driven insights and recommendations for continuous improvement.
• Supporting partner engagement efforts, helping to drive adoption, incentives, and participation in key programs.
• Defining and execute change management plans, ensuring seamless adoption of new processes and programs.

Do what you love

To be successful in this role you will:

• Have experience in program management, channel operations, or partner enablement, within the technology or cybersecurity industry.
• Be detail-oriented and analytical, with the ability to use both to solve complex business challenges.
• Demonstrate communication and stakeholder management skills, influencing decisions and driving results in matrixed environments.
• Adapt to a dynamic setting, balancing priorities while responding to changing business requirements effectively.
• Be comfortable working in an international environment, engaging with stakeholders across regions and time zones.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

Your health

Your finances

Your family

Your time at work

Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Aff… All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.#LI-Remote