Technical Project Manager II

Akamai Technologies GmbH; Kraków; On-site; PLN 70,000 - 90,000; Full time

Job summary

Akamai Technologies GmbH in Kraków is seeking a Technical Project Manager II to work closely with clients and ensure the delivery of high-quality integration solutions for API and Web Security products.

The role involves collaborating with account teams, tracking project metrics, and mentoring team members. Candidates should have a solid background in IT roles, strong communication skills, and experience with cloud services. Join a global team and drive impactful projects in a dynamic environment.

Qualifications

• Experience managing multiple technical projects in a client-facing role.
• Expertise in web technologies and API security.
• Proven skills in communication and relationship-building.

Responsibilities

• Collaborate with teams to deliver integration solutions.
• Identify service improvements and resolve deployment issues.
• Mentor and coach team members to enhance development.

Skills

Client-facing IT experience

API security concepts

Web technologies (HTTP, DNS, REST)

Cloud service deployments

Exceptional communication skills

Job description

Join our Professional Services team to work directly with customers and provide managed services to EMEA clients, focusing on integration and optimization of Akamai solutions.

Responsibilities

As a Technical Project Manager II, you will be responsible for:

• Collaborating with account teams to assess customer architecture, planning and delivering top‑tier integration solutions for API and Web Security products.
• Partnering cross‑functionally to enhance integration, deliver quality service, facilitate engagement, and align feedback with product priorities.
• Identifying service improvements and issues, ensuring quality enhancement while contributing to projects that refine practices, methodologies, and integration standards.
• Participating in resolving deployment issues, advocating for customers, identifying new use cases, and collaborating with teams to showcase value.
• Tracking and reporting project metrics, milestones, risks, and outcomes while coordinating escalations across engineering, product management, customer support, and success teams.
• Mentoring and coaching other team members to share skills and knowledge and to help team development.

Qualifications

• Show experience in a client‑facing IT role and delivering technical projects while managing multiple priorities concurrently.
• Demonstrate expertise in API security concepts, shift‑left strategies, web technologies like HTTP, DNS, REST, and web development methodologies.
• Have experience with cloud service deployments with one or more IaaS providers.
• Exhibit exceptional communication skills and convey complex technical concepts effectively while fostering trusted relationships with stakeholders across levels.
• Explore trending AI concepts and apply them daily while collaborating with a global team and maintaining a proactive mindset.