Technical Program Manager

LotusFlare; Kraków; Hybrid; PLN 180,000 - 270,000; Full time

Benefits offered by this job

Hybrid work environment

Yearly bonus

Paid lunches

Private medical insurance

ZUS coverage

Paid sick leaves

21 working days of vacation

Job summary

LotusFlare in Kraków is seeking a Senior Software Engineer to lead cloud-native SaaS projects and collaborate across functional teams. You will guide architecture, oversee SLAs, and ensure delivery across frontend and backend efforts within an enterprise software context.

You will work in a hybrid office setting, coordinating with engineering, UX/UI, sales, and customer success while mentoring peers on design decisions and best practices.

Qualifications

• Experience with telecommunications domain and SaaS/PaaS projects is preferred.
• Strong understanding of SOA, microservices and cloud-native architectures.
• Hands-on experience with Agile/Scrum methodologies and tooling (JIRA, Confluence).
• Ability to design and discuss high-level technical designs with engineers and product teams.
• 5+ years in enterprise software roles with leadership or program management exposure.
• Familiarity with API-driven ecosystems, Swagger, and Postman.

Responsibilities

• Lead or contribute to cloud-native web-apps projects in a SaaS/PaaS environment.
• Coordinate cross-functional teams across engineering, UX/UI, sales, and customer success.
• Own documentation, planning, and status reporting to stakeholders at multiple levels.
• Identify risks and dependencies in the software lifecycle and communicate them clearly.
• Mentor engineers and product managers on product features and architectural decisions.

Skills

SOA

Microservices

Serverless

Cloud-native

Agile/Scrum

API-driven architecture

Swagger

Postman

Engineering leadership

Cross-functional collaboration

Tools

JIRA

Confluence

Job description

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Our office is located in the vibrant area of Krakow, at Mogilska 43. We offer a dynamic hybrid work model, encouraging you to join us in the office to collaborate, connect, and contribute to our team's success.

Responsibilities

• Prior experience as a software engineer (Web/SOA domain) before evolving into a lead or managerial position (or equivalent University education)
• Experience in managing cloud-native web-apps-related software projects (or similar relevant experience), preferably SaaS or PaaS projects
• Incredible communication and organizational skills: the ability to articulate clearly and precisely to help coordinate activities among the Server engineering group and with other departments
• Strong understanding of the software development lifecycle and the ability to call out risks at different stages
• You make sure to have a clear overview of what's going on on the project at any given moment and can report its status with relevant granularity to stakeholders at various levels
• Partner with other cross-functional teams including engineering, UX/UI, sales, marketing, and customer success
• Grow in a technical role by providing guidance to engineers, architects and product managers about the functionalities of the product and requirements
• Understand dependencies between front end and back end and work towards resolving them
• Manage sprint backlog, grooming sessions, sprint planning for the team
• You know how to manage and keep documentation organized and up to date, so everyone can quickly find what they're looking for
• A proactive approach comes naturally to you
• You have proven experience in handling multiple tasks and deadlines while maintaining a can-do attitude
• You are a team player, and you know how to make the team feel motivated and supported

Requirements

• Experience in Telecommunications industry is nice to have
• You have experience with SOA and microservices
• You have experience with serverless systems
• You have experience with hosting a cloud-native server stack
• You have hands-on experience with Agile/Scrum with experience in JIRA and confluence
• Strong understanding of API-driven architecture, cloud-native solutions, and enterprise-grade software.
• Ability to understand how API works, dependency between front end and backend, resolve dependency issues.
• Experience working with swagger, postman etc.
• Able to discuss and work closely with engineers on high-level technical design and architecture
• 5+ years of working in an Enterprise software company is preferred in product management, scrum management, program management
• Knowledge and experience in telecom BSS product is preferred

Benefits

• Hybrid work environment
• Yearly bonus
• Paid lunches
• Private medical insurance
• The company covers accountant assistance expenses
• ZUS coverage
• Paid sick leaves
• 21 working days of vacation, public holidays
• Training and workshops

Why Join Us?

• Lead high-profile telecom operator accounts, shaping their digital transformation.
• Be part of a fast-growing software company at the forefront of telecom innovation.
• Competitive compensation, performance-based incentives, and career growth opportunities

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an "experience down" approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

• Website: www.lotusflare.com
• LinkedIn: https://www.linkedin.com/company/lotusflare
• Instagram: https://www.instagram.com/lifeatlotusflare/
• Twitter: https://twitter.com/lotus_flare