Technical Product Owner - Rexis Field Service

Roche Holding AG; Warszawa; On-site; PLN 213,000 - 395,000; Full time

Benefits offered by this job

Annual bonus

Training budget

Recharge Fridays

Take Time for Charity

Vacation subsidy

Flex Location

Private healthcare

Stock purchase plan

Company laptop & car program

Career development opportunities

Job summary

Roche Polska sp. z o.o. in Warsaw seeks a Technical Product Owner for Rexis Field Service to align business priorities with technical delivery. You will own the backlog, define architecture, and collaborate with BPOs, MSPs, and enterprise teams in a hybrid model requiring two days in the office weekly.

You’ll drive API-first, cloud-native platforms, ensure security and compliance, and mentor engineers while managing budgets and delivering value to Roche’s commercial customer service ecosystem.

Qualifications

• Experience defining tasks, coaching engineers, and driving medium to large-scale technical initiatives.
• Strong analytical skills to translate business processes into technical specs.
• Expertise in Agile with sprint planning, backlog refinement and retrospectives.
• Ability to define and enforce non-functional requirements: scalability, performance, reliability, security.
• Experience with API-first architectures and integration patterns.
• Familiarity with DevOps and platform engineering incl. CI/CD, release management, cloud-native models.
• Hands-on testing strategy ownership, defect management, and IT governance for enterprise-scale platforms.
• Proven commercial acumen, managing budgets and vendor costs.

Responsibilities

• Own the product backlog for assigned systems, prioritizing features and operational needs based on value and compliance.
• Ensure solutions adhere to architectural patterns and non-functional requirements.
• Collaborate with BPOs to align technical work with commercial goals.
• Act as System Owner ensuring security and IT governance across lifecycle.
• Manage project budgets and resource allocation within financial constraints.
• Capture product knowledge, document systems, and maintain runbooks for high availability.
• Coordinate integrations, data workflows, and MSPs while participating in Agile ceremonies.

Skills

Backlog management

Agile leadership

Architecture & non-functional

API-first / integration

DevOps / cloud

Testing strategy

Budget management

Stakeholder communication

English proficiency

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Technical Product Owner - Rexis Field Service

Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to helping shape tomorrow’s digital future of healthcare. Our mission is to power Roche with cutting-edge digital technologies by harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter to millions of patients worldwide.

At Roche, we offer a hybrid work modelthat combines flexibility with in-person collaboration. For now, we require our employees to be in our offices on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events.

As the Technical Product Owner for the DIA Commercial Customer Service Product, you will operate at the intersection of complex systems engineering and strategic commercial outcomes. You will own the technical vision, architectural coherence, and feature backlog for the platforms that enable our commercial customer service ecosystem. Acting as the definitive bridge between Business Product Owners, engineering squads, Managed Service Providers (MSPs), and enterprise architecture, you will translate high-level business priorities into precise, scalable, secure, and compliant technical implementations.

The Opportunity:

In this role, you will be responsible for:

• Outcome Accountability & Execution: Own the product backlog for assigned systems, prioritizing features and operational needs based on business value and compliance. You will be accountable for the backlog execution in accordance with CSV and best QA practices. Actively champion high-value work and challenge low-impact efforts.

• Architecture & Non-Functional Excellence:Proactively ensure all solutions adhere to established architectural patterns, enterprise technology strategies, and non-functional expectations (performance, reliability, scalability).

• Business Collaboration: Partner closely with BPOs to align technical execution with commercial objectives, translating functional customer service needs into robust technical realities.

• System Ownership & Governance:Serve as the accountable System Owner, ensuring applications remain fit-for-purpose, secure, and fully compliant with IT governance throughout their lifecycle.

• Financial Responsibilities:Manage project budgets and resource allocation effectively, ensuring all initiatives are delivered within financial constraints and optimized.

• Knowledge Transfer & Operational Continuity:Drive the structured capture of product knowledge, comprehensive system documentation, and operational runbooks to ensure high availability and seamless operational handovers.

• Cross-Functional Coordination:Drive alignment across integrations, data workflows, and Managed Service Provider (MSP) coordination while actively participating in Agile ceremonies.

Who You Are:

You are a technically fluent product leader with a track record of realizing value in complex, cross-functional settings. You bring:

• Demonstrated experience defining tasks, coaching engineers, and successfully driving medium to large-scale technical initiatives.

• Strong analytical skills with the ability to deeply understand business processes and translate them into actionable technical specifications.

• Expertise in Agile principles for iterative and adaptive project management. Ability to conduct sprint planning, backlog refinement, and retrospectives effectively.

• The ability to define, champion, and enforce non-functional requirements, including scalability, performance, reliability, and security.

• Deep experience with API-first architectures, integration patterns, and event-driven approaches to enable seamless connectivity between platforms.

• Familiarity with DevOps and platform engineering practices, including CI/CD pipelines, automated validation, release management, and cloud-native operating models.

• Hands-on experience owning testing strategies, defect management, IT governance, and system documentation for enterprise-scale platforms.

• Proven commercial acumen, with a track record of managing project budgets and vendor costs while effectively optimizing resource allocation.

• Proven ability to act as a catalyst for innovation, providing strategic technical guidance to development teams and aligning emerging tech solutions with long-term business visions.

• Exceptional leadership and mentorship skills, specifically in mentoring senior engineers and promoting architectural consistency through critical design reviews.

• Strong communication and negotiation skills, capable of effectively translating complex technical information for varied stakeholder ecosystems.

• Full professional fluency in English.

What You Get:

• Salary range 19,075 - 35,425 PLN gross/ monthlybased on the employment contract.

• Annual bonus payment based on your performance.

• Dedicated training budget (training, certifications, conferences, diversified career paths etc.).

• Recharge Fridays (2 Fridays off per quarter available).

• Take time Program (up to 3 months of leave to use for any purpose).

• Vacation subsidy available.

• Flex Location (possibility to perform our work from different places in the world for a certain period of time).

• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).

• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.

• Stock share purchase additions.

• Yearly sales of company laptops and cars and many more!

Want to know what it’s like to be a part of Roche IT first-hand? Check out our blog!

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Want to know what it’s like to be a part of Roche IT first-hand? Check out our blog!

Learn more about how we reward our employees at Roche.

Roche Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website:

https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen

#RDT 2026

Compensation & Benefits

The expected salary range for this position, based on the primary location of Warsaw Grafit is 228,900.00 PLN - 425,100.00 PLN. Final compensation will be determined by a number of factors, including your skills, experience, qualifications, and location. In addition to base pay, this role may be eligible for a discretionary annual bonus with a target of 20% subject to both individual and company performance.

This position also offers an attractive benefits package.

Learn more about how we reward our employees at Roche.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.