Technical Account Manager

Akamai Technologies GmbH

Województwo małopolskie

On-site

PLN 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Financial benefits

Family benefits

Flexible working hours

Wellness programs

Job summary

A global cybersecurity firm is seeking a Technical Account Manager for Guardicore Segmentation to advise strategic enterprise customers on implementing Zero Trust segmentation strategies. Responsibilities include managing customer relationships, driving solution adoption, and providing technical expertise. The ideal candidate should have a strong background in networking and cybersecurity, experience with Linux and Windows environments, and fluency in English. This position is based in Krakow, Poland, with remote options available.

Qualifications

Relevant experience in a customer-facing technical role.
Solid understanding of network fundamentals like TCP/IP and routing.
Hands-on experience with Linux and Windows operating systems.

Responsibilities

Own the technical relationship with customers.
Drive customer success and adoption of our solutions.
Deliver strategic value through technical expertise.

Skills

Customer relationship management

Troubleshooting and problem-solving

Cybersecurity concepts

Networking fundamentals

Experience with Linux and Windows environments

Working with large enterprise customers

Job description

About the Role

As a Technical Account Manager (TAM) for Guardicore Segmentation at Akamai Technologies, you will act as a trusted technical advisor to our strategic enterprise customers, guiding them in implementing and optimizing Zero Trust segmentation strategies. This technical, customer‑facing role combines cybersecurity expertise, relationship management, and strategic thinking.

Responsibilities

Own the technical relationship with customers
Drive customer success and adoption of our solutions
Deliver strategic value through technical expertise and problem solving
Drive growth and expansion opportunities

Requirements

Relevant experience in a customer‑facing technical role (TAM, Solutions Engineer, Security Engineer, or similar)
Solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation)
Experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection)
Hands‑on experience with Linux and Windows environments
Strong troubleshooting and problem‑solving skills
Experience working with large enterprise customers in EMEA and fluent in English

Benefits