Security Consultant II — Client Success & Solutions (Remote)

Akamai; Kraków; Hybrid; Full time

Benefits offered by this job

Flexible working options

Health benefits

Financial benefits

Family support

Work-life balance opportunities

Job summary

A global technology solutions provider in Poland seeks a Security Consultant II to ensure customer success through integration and consultancy on security solutions. This role requires knowledge of security technologies, excellent communication skills, and experience in customer-facing IT roles. The company promotes flexible working, allowing employees to choose their work environment. This position involves collaboration with cross-functional teams and a proactive approach to customer interaction.

Qualifications

• Experience in a customer-facing role within the Information Technology industry.
• Working knowledge of security event management and security compliance.

Responsibilities

• Ensure customer success by understanding requirements.
• Collaborate with teams to evaluate customer architecture and challenges.
• Demonstrate Akamai’s value and communicate effectively.

Skills

Security technology process and concepts

Communication skills

Customer relationship building

Understanding of DevOps or SecOps principles

Knowledge of computer networks

Job description

Do you relish the prospect of working with cutting-edge cloud security systems?

Do you relish opportunities to create improvements for our customers?

Join our prestigious Professional Services team

Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers.

Partner with the best

You'll be the primary security services contact ensuring successful
integration and consultancy over the whole customer life cycle on our platform. Acting as a trusted expert, you'll learn and implement creative solutions helping customers leverage Akamai's security products and achieve desired outcomes.

As a Security Consultant II, you will be responsible for:

• Ensuring customer success by understanding requirements and helping them build a long-term strategy based on best practices
• Collaborating with cross-functional teams to evaluate customer architecture, address technical challenges and maximize benefits from using Akamai solutions
• Demonstrating Akamai's value, ensuring customer engagement and communicating effectively with both technical and business audiences
• Participating in training and projects contributing to best practices, maximizing efficiency, and improving methodology and service quality

Do what you love

To be successful in this role you will:

• Have a working knowledge of security technology process and concepts, security event management, security compliance.
• Have knowledge of computer networks concepts and protocols (HTTP, TLS, TCP/IP, DNS, BGP etc.).
• Exhibit understanding of DevOps or SecOps principles and implementation concepts related to web development, IT systems, or security practices.
• Demonstrate excellent communication skills and an ability to build trust relationships with customers
• Have experience in a customer-facing role within the Information Technology industry

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

#LI-Remote

Job Info

• Job Identification 2854
• Locations Centrum Biurowe Vinci, Krakow, Malopolskie, 31-323, PL (Remote)