Tech Business Analyst - eCommerce & API Integrations

POL GPC Global Technology Center; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

GPC Global Technology Center in Krakow is seeking a Technical Business Analyst to support the Commerce Services platform for B2B and B2C storefronts. You’ll document requirements, write development-ready user stories, and define acceptance criteria, collaborating with engineers, QA, UX, and stakeholders within an Agile Scrum setup.

You will articulate business rules, data needs, and non-functional requirements, maintain clear system diagrams and process flows, and help ensure backlog readiness

Qualifications

• 3–5+ years of professional experience in a Business Analyst, Systems Analyst, or similar technical delivery role.
• High proficiency in technical writing, with ability to produce clear, precise requirements ready for development.
• Experience in cross-functional Scrum teams with Product Owners, engineers, QA, UX, and stakeholders.
• Proven ability to translate business requirements into detailed user stories, functional requirements, and acceptance criteria.
• Basic knowledge of Java, JavaScript, or Python and relational databases; familiarity with NoSQL; hands-on development is a plus.

Responsibilities

• Clarify, document, and manage requirements for commerce domain services supporting B2B and B2C storefronts.
• Create epics, user stories, and acceptance criteria; maintain traceability and documentation artifacts.
• Analyze API and system-integration requirements; document dependencies across ERP, PIM, search platforms, and other components.
• Support Product Owner in backlog readiness; verify delivered functionality aligns with requirements.
• Communicate clearly with engineers, QA, and business stakeholders throughout Scrum ceremonies.

Skills

Technical writing

Business analysis

Agile/Scrum

SQL

NoSQL familiarity

Cross-functional collaboration

System diagrams/flows

Documentation quality

Communication skills

Attention to detail

E-commerce knowledge

Automotive-industry familiarity

Tools

Jira

REST/OpenAPI

GraphQL

API versioning

Job description

GPC Global Technology Center in Krakow is seeking a Technical Business Analyst to support the Commerce Services platform for B2B and B2C storefronts. You’ll document requirements, write development-ready user stories, and define acceptance criteria, collaborating with engineers, QA, UX, and stakeholders within an Agile Scrum setup.

You will articulate business rules, data needs, and non-functional requirements, maintain clear system diagrams and process flows, and help ensure backlog readiness