APM Technical Business Analist

Genuine Parts Company; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

Genuine Parts Company, through its Krakow Global Technology Center, is seeking a Technical Business Analyst to support the Commerce Services platform in our growing eCommerce organization. You will partner with the Product Owner and engineers to transform ambiguous business needs into development-ready epics, user stories, and acceptance criteria, while documenting rules, flows, and data requirements.

This role emphasizes clear technical and functional documentation, participation in Scrum

Qualifications

• 3–5+ years of professional experience, including 2–3 years in a Business Analyst, Systems Analyst, or similar technical delivery role
• Proficient technical writing to produce clear, precise, and development-ready requirements
• Experience in cross-functional Scrum teams with Product Owners, engineers, architects, QA specialists, UX specialists, and business stakeholders
• Translate business requirements into detailed user stories, functional requirements, business rules, process flows, and clear acceptance criteria
• Familiar with Java, JavaScript, or Python; SQL; NoSQL; development experience a plus
• Understanding of microservices, API integrations, REST, and OpenAPI; GraphQL is a plus
• Experience with e-commerce platforms and core commerce capabilities; Automotive industry preferred
• Strong Jira skills for backlog management
• Ability to analyze ambiguous needs and create structured requirements
• Strong SDLC and Agile/Scrum delivery understanding

Responsibilities

• Analyze, clarify, and document requirements for commerce domain services
• Collaborate with Product Owner, engineers, QA, UX, and stakeholders
• Create epics, user stories, acceptance criteria, and documentation
• Maintain diagrams, flowcharts, data flows and logical models
• Support Scrum ceremonies and backlog readiness
• Analyze API and system integration requirements across ERP, PIM, search platforms

Skills

Business analysis

Agile/Scrum

Technical writing

Requirement elicitation

Cross-functional collaboration

Documentation standards

Attention to detail

Tools

Jira

REST APIs

OpenAPI

SQL

NoSQL

GraphQL

UML/diagramming

Job description

Company Background:

Genuine Parts Company founded in 1928 and based in Atlanta, Georgia, is a leading specialty distributor engaged in the distribution of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world, employing 60,000 people.

The GPC Global Technology Center in Krakow, established in 2022 by Genuine Parts Company is an innovative research and development facility supporting GPC’s digital transformation efforts.

The hub is focused on the development of advanced technologies and solutions that support GPC's operations and growth.

The GPC Global Technology Center team works on a wide range of projects assisting in areas such as e-commerce and data platforms, supply chain solutions, selling systems, and cyber security. This is home to a team of highly skilled IT engineers who are dedicated to driving innovation and delivering cutting-edge solutions for GPC.

Position Purpose:

As a Technical Business Analyst, you will be an integral part of our growing eCommerce organization and support the functional analysis and delivery of our Commerce Services platform.

You will work closely with the Product Owner to analyze, clarify, and document requirements for commerce domain services supporting B2B and B2C storefronts, as well as internal sales tools. You will collaborate with engineers, Tech Leads, Architects, QA specialists, UX specialists, and business stakeholders to ensure business processes, system behavior, integrations, and user experiences are clearly understood.

You will help transform early-stage ideas, ambiguous business needs, and UX designs into well-structured epics, development-ready user stories, and precise acceptance criteria. This includes documenting business rules, process flows, system interactions, dependencies, edge cases, data requirements, and non-functional requirements.

A key part of the role is creating and maintaining clear technical and functional documentation. You will use system diagrams, flowcharts, sequence diagrams, process flows, and other visual models to communicate complex requirements and system behavior effectively.

You will actively participate in Scrum ceremonies, including discovery sessions, backlog refinement, sprint planning, reviews, and retrospectives. You will support the Product Owner in maintaining backlog readiness and ensuring that planned work meets the team’s Definition of Ready.

You will also analyze API and system-integration requirements and document dependencies across systems such as ERP integrations, PIM, search platforms, and other components of the commerce ecosystem.

Throughout delivery, you will provide functional clarification to development and QA teams, support defect analysis, validate delivered functionality against agreed requirements, and assist with business acceptance activities.

Working within the product direction and priorities established by the Product Owner, you will act as a bridge between technical and non-technical stakeholders. Your focus will be on requirements quality, functional clarity, visual documentation, traceability, and effective Scrum delivery.

Requirements:

• 3–5+ years of professional experience, including 2–3 years in a Business Analyst, Systems Analyst, or similar technical delivery role
• High proficiency in technical writing, with the ability to produce clear, precise, and development-ready requirements
• Experience working within cross-functional Scrum teams and collaborating with Product Owners, engineers, architects, QA specialists, UX specialists, and business stakeholders
• Proven ability to translate business requirements into detailed user stories, functional requirements, business rules, process flows, and clear acceptance criteria
• Basic working knowledge of Java, JavaScript, or Python and working knowledge of relational databases and SQL, with familiarity with NoSQL databases; previous hands‑on development experience is a plus
• Ability to understand solutions from a high-level architectural and system-integration perspective; technical or engineering background preferred
• Strong ability to create and maintain system diagrams, process flows, sequence diagrams, flowcharts, data flows, and logical models
• Ability to analyze ambiguous business needs and create structured requirements from an early or unclear starting point
• Experience with e-commerce platforms and understanding of core commerce capabilities, including catalog, pricing, cart, checkout, orders, promotions, and integrations; Automotive‑industry experience is preferred
• Strong working knowledge of Jira, including story creation, backlog refinement, estimation support, reporting, and workflow management
• Understanding of microservices architecture, API-based integrations, API versioning, and release processes, including REST and OpenAPI; GraphQL is a plus
• Experience identifying requirement gaps, dependencies, edge cases, data requirements, and non‑functional requirements
• Strong understanding of the software development lifecycle and Agile/Scrum delivery processes
• Experience supporting functional testing, defect analysis, and business acceptance activities
• Strong analytical and organizational skills – maintains clear requirements, documentation, and traceability
• Excellent communication skills – facilitates collaboration between technical and non-technical stakeholders
• Detail‑oriented mindset – identifies gaps, inconsistencies, dependencies, and edge cases before development begins

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.