System Process Owner

Vaillant Group Belgium; Katowice; On-site; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model (70/30)

Remote work up to 30 days from abroad

Private medical care (Medicover)

Sports card subsidy (Multisport)

Group insurance

Job summary

Vaillant Group in Katowice, Poland, is seeking a System Process Owner to shape and continuously improve business-critical systems and processes across our international organization.

You will work at the intersection of business and technology, collaborating with stakeholders to design sustainable solutions, drive innovation, and ensure operational excellence. This role combines strategic thinking with hands-on process optimization and impact across the Vaillant Group.

Qualifications

• University degree in Business Administration, Information Technology, Engineering, Business Informatics, or a comparable field.
• Several years of professional experience in process management, system ownership, business applications, project management, or related disciplines.
• Strong analytical and conceptual thinking skills; translate business needs into practical system solutions.
• Experience with enterprise applications, process optimization methodologies, system integrations, ERP environments, or digital transformation initiatives is advantageous.

Responsibilities

• Own end-to-end system processes and ensure business requirements translate into scalable solutions.
• Collaborate with interdisciplinary teams to analyze processes and drive continuous improvements with measurable value.
• Define system requirements, create functional concepts, and align technical solutions with business objectives.
• Coordinate with internal and external stakeholders to ensure seamless integration between systems.
• Support implementation projects, system enhancements, and change initiatives while ensuring high quality and user experience.
• Govern governance and monitor performance to strengthen operational efficiency and transparency.

Skills

Analytical thinking

Stakeholder management

Process ownership

Change management

English language

Education

University degree in Business Administration / IT / Engineering

Tools

ERP systems

Enterprise applications

Job description

Building long-term digital solutions at scale for our customers and employees. And enabling our employees to push their own boundaries and developing in their own individual way. Both count. Both are us.

Company: Vaillant Group Location:Katowice-POL Country: Poland (PL) Brand: Vaillant Group

Contract type: Permanent Working time: Full-time

What we achieve together

In your role as System Process Owner, you will shape and continuously improve business-critical systems and processes that support our international organization. You will work at the intersection of business and technology, collaborating with stakeholders across functions to design sustainable solutions, drive innovation, and ensure operational excellence. If you enjoy combining strategic thinking with hands-on process optimization, this is your opportunity to make a visible impact within Vaillant Group.

• You take ownership of end-to-end system processes and ensure that business requirements are translated into effective, scalable, and future-oriented solutions.
• Together with interdisciplinary teams, you analyze existing business processes, identify optimization opportunities, and drive continuous improvements that generate measurable value.
• Your responsibilities will include defining system requirements, creating functional concepts, and aligning technical solutions with business objectives and strategic priorities.
• By coordinating with internal and external stakeholders, you ensure seamless integration between systems, maintain process consistency, and support sustainable system landscapes.
• You support implementation projects, system enhancements, and change initiatives while ensuring high quality standards and a positive user experience.
• Through proactive governance and performance monitoring, you help strengthen operational efficiency, transparency, and long-term business success.

What makes us successful together

• Qualification: You hold a university degree in Business Administration, Information Technology, Engineering, Business Informatics, or a comparable field.
• Experience: You have gained several years of professional experience in process management, system ownership, business applications, project management, or related disciplines.
• Know-how and skills: You possess strong analytical and conceptual thinking skills and can translate business needs into practical system solutions while effectively managing diverse stakeholder expectations.
• Nice to have: Experience with enterprise applications, process optimization methodologies, system integrations, ERP environments, or digital transformation initiatives is considered an advantage.
• Personality: You are a collaborative and solution-oriented professional who enjoys taking responsibility, driving change, and building strong relationships across teams and organizational levels.
• Language skills: You communicate confidently in English, both written and spoken; additional language skills are considered beneficial.

What you can count on

• Flexible work model: adjustable starting times (7:30 – 9:00AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
• Health & Wellness support : private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
• Time off & balance: additional paid 2 days off and subsidies for recreation.
• Financial perks: up to 30% discount on company products, support for commuting and eyewear.
• Growth & Development: access to internal training, mentoring programs, self-learning platform for languages (eTutor) and international projects.
• Culture & Community: company events, family friendly activities, and open opportunities within Vaillant Group.

What makes us special

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.

You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating!

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.