System analyst in Salesforce

Erste Bank Polska; Warszawa; Hybrid; PLN 150,000 - 210,000; Full time

Benefits offered by this job

Medicover медицинское обслуживание

Дental пакет

Кафетерий

Multisport card

Программа рекомендаций сотрудников

Программы поддержки благополучия

Набор для детей

Гибкие условия удалённой работы при ре

Job summary

Erste Bank Polska приглашает в свою IT-команду системного аналитика Salesforce. Вы будете анализировать требования, проектировать и внедрять решения в Salesforce (Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud).

Вам предстоит моделирование данных, настройка интеграций через REST API, Kafka и RabbitMQ, работа в Agile/Scrum и документирование процессов UML. Требуется 3+ года опыта и сертификат Salesforce Administrator.

Qualifications

• Не менее 3 лет опыта в роли системного аналитика или аналогичной должности.
• Знание платформы Salesforce и ее ключевых модулей.
• Опыт проектирования моделей данных и работы с Salesforce Flows.
• Знание механизмов безопасности Salesforce (Profiles, Permission Sets, Sharing Rules).
• Опыт интеграций и работы с архитектурой событий (Kafka, RabbitMQ, REST API).
• Хорошие навыки UML, SQL и SOQL.
• Знание одной из баз данных: PostgreSQL, MySQL, MS SQL Server или Teradata.
• Опыт работы в Agile/Scrum и умение работать с технической документацией.
• Знание английского языка для работы с документацией.
• Наличие сертификата Salesforce Administrator.

Responsibilities

• Анализ бизнес-требований и перевод их в решения в Salesforce.
• Проектирование и разработка решений в Salesforce (Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud).
• Моделирование данных и проектирование связей между объектами Salesforce.
• Настройка и внедрение решений на базе стандартного функционала Salesforce.
• Разработка интеграций: REST API, Platform Events, Kafka, RabbitMQ.
• Выбор образцов интеграции, синхронные и асинхронные подходы.
• Работа с архитекторами, разработчиками и бизнес- командами.
• Создание аналитической и технической документации, моделирование процессов в UML.
• Подготовка запросов SOQL и SQL для анализа и работы с данными.
• Мониторинг развития Salesforce и внесение рекомендаций по best practices.

Skills

Аналитическое мышление

Моделирование данных

SOQL/SQL

Agile/Scrum

UML

Владение английским языком

Education

Salesforce Certified Administrator

Tools

Salesforce

Kafka

RabbitMQ

REST API

Salesforce Flows

Job description

Описание:

Do you like it when things happen at the bank? We do too! In our IT team, we use the latest technologies to achieve this, because we are a technology company with banking services. We are a team of more than 2,000 specialists who support the bank and ensure the reliability and security of the banking system. The IT ecosystem is not only support for the products we create, but also a range of core systems, global platforms and many other processes.

Задачи:

• Analyzing business requirements and translating them into system solutions in the Salesforce ecosystem.
• Designing and developing solutions in Salesforce (Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud).
• Modeling data and designing relationships between Salesforce objects.
• Configuring and implementing solutions based on standard Salesforce functionality.
• Designing integration architecture and integrations using REST API, Platform Events, Kafka and RabbitMQ.
• Selecting appropriate integration patterns, including synchronous and asynchronous communication.
• Working with architects, developers and business teams to define solutions.
• Creating analytical and technical documentation and modeling processes in UML.
• Preparing SOQL and SQL queries for analysis and working with data.
• Monitoring the development of the Salesforce platform and recommending best practices.

Требования:

• You have at least 3 years of experience as a System Analyst or in a related position.
• You have practical knowledge of the Salesforce platform and its key modules.
• You have experience designing data models and working with Salesforce Flows.
• You know Salesforce security mechanisms (Profiles, Permission Sets, Sharing Rules).
• You can design and implement system integrations.
• You have experience working with event-driven architecture and technologies such as Kafka, RabbitMQ and REST API.
• You have very good knowledge of UML, SQL and SOQL.
• You know at least one of the following databases: PostgreSQL, MySQL, Microsoft SQL Server or Teradata.
• You work in an Agile/Scrum environment.
• You know English well enough to work with technical documentation.
• You have a Salesforce Certified Administrator certificate.
• Будет плюсом: Salesforce certifications; Experience in the banking industry; Experience working with Financial Services Cloud and Salesforce Platform Events; Knowledge of MuleSoft or other integration platforms; Knowledge of Agentforce and AI solutions in the Salesforce ecosystem.

Условия:

• Employment contract (the first contract is for 12 months).
• Hybrid work.
• Private Medicover medical care, with the option to purchase a dental package.
• A cafeteria system with points that can be exchanged for activities, for example leisure, cultural or dining activities, or a subsidy for a preschool, nursery or children's club.
• Multisport card.
• The bank's product offer and loans on employee terms.
• Wellbeing activities, for example Interest Clubs, webinars, exercise and podcasts; office initiatives such as a mobile mammography unit, preventive eyesight tests and self-defence workshops.
• A starter kit for children.
• Benefits for people with disabilities: a financial allowance for health-related expenses, two additional days of leave for employees with a mild degree of disability, and fully remote work if the nature of the job allows it.
• A platform with external and internal training, for example programming, data analysis, communication, strategic thinking and negotiation.
• An employee referral program with a cash reward for referring someone to work at the bank.