Support Services Engineer

Exclusive Networks Poland SA; Rzeszów; On-site; PLN 48,000 - 64,000; Full time

Benefits offered by this job

Private medical care

Mybenefit platform

Job summary

Exclusive Networks Deutschland GmbH in Rzeszów is seeking a Support Services Engineer to provide technical assistance for networking and security products, assist with testing, and deliver first-line Fortinet support. The role emphasizes continuous knowledge development and teamwork with IT professionals.

We value strong communication, independence, and effective time management as you contribute to a reliable, high-quality service delivery in a dynamic cybersecurity environment.

Qualifications

• Basic knowledge of computer networking.
• Understanding of firewall, IPS, and VPN technologies.
• Strong communication skills.
• Independent, available, and consistent in approach to work.
• Good planning and time management skills.
• FortiGate platform knowledge is a plus.
• English language proficiency enabling effective communication.

Responsibilities

• Providing technical support for networking and security products.
• Preparing and conducting solution testing.
• Delivering first‑line support for Fortinet products.
• Continuously developing technical knowledge and expertise.
• Collaborating with IT experts and professionals.

Skills

Networking basics

Network security

Communication skills

Independence

Time management

FortiGate knowledge

English proficiency

Tools

Fortinet products

Job description

Support Services Engineer – Rzeszów (Full time)

Exclusive Networks is the global cybersecurity go‑to‑market specialist that provides partners and end‑customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best‑in‑class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realise their full potential.

Responsibilities

• Providing technical support for networking and security products
• Preparing and conducting solution testing
• Delivering first‑line support for Fortinet products
• Continuously developing technical knowledge and expertise
• Collaborating with IT experts and professionals

Qualifications and Experience

• Has basic knowledge of computer networking
• Understanding of network security technologies, including Firewall, IPS, and VPN solutions
• Has strong communication skills
• Independence, availability, and a consistent approach to work
• Has planning and time management skills
• Knowledge of the FortiGate platform will be considered a strong advantage
• Has English language proficiency enabling effective communication

About Us – Why Work for Us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

Our benefits include:

• Private medical care
• Mybenefit platform

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

Please click here to review our Diversity and Inclusion Policy for further information.

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