Support Engineer with Danish

PMSolutions; Opole; On-site; PLN 39,060 - 50,220; Full time

Benefits offered by this job

Competitive salary package with language bonus

Premium private medical healthcare

Intensive training

Flexible benefits package (MultiSport card, cinema tickets, etc.)

Up to 4 extra days of paid holidays

Job summary

A leading company is seeking a Support Engineer fluent in Danish to provide technical support remotely. The role offers a full-time position with a competitive salary, extensive training, and flexible benefits like private healthcare and up to 4 additional paid holidays annually.

Qualifications

• Fluent in Danish.
• Strong command of English.
• Eager to learn new technologies.

Responsibilities

• Provide technical support and troubleshooting to end users.
• Log service requests into the tracking system.
• Follow-up on closed requests to ensure satisfaction.

Job description

Support Engineer with Danish
OPOLE

FOR OUR CLIENT WE ARE LOOKING FOR DANISH SPEAKER


Responsibilities
Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.
Log all service requests into the company service call tracking system
Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
Follow-up on closed service requests to insure customer satisfaction
Assist in training initiatives to new and current employees
Qualification / Profile
Fluent Danish
Strong command of English
Eager to learn new technologies

Our offer
Full time job, stability of employment and ability to work 100% from home
Competitive salary package with attractive language bonus
Intensive training
Clearly defined ITIL-based career paths, with transparent criteria
Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
Premium private medical healthcare, which includes dental care and insurance policy for international travel
And up to 4 extra days of paid holidays per year!


PLEASE SEND TO US YOUR CV
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Support Engineer with Danish

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