Support Engineer with DUTCH

PMSolutions; Opole; On-site; PLN 66,960 - 89,280; Full time

Benefits offered by this job

Competitive salary package with attractive language bonus

Flexible benefits package

Premium private medical healthcare

Up to 4 extra days of paid holidays

Job summary

A leading company in IT solutions is seeking a Support Engineer fluent in Dutch to provide technical support and troubleshooting services. This full-time position offers the flexibility of working 100% from home, a competitive salary, and an attractive benefits package that includes intensive training, private healthcare, and extra paid holidays. Ideal candidates are eager learners with strong language skills.

Qualifications

• Fluent in Dutch required.
• Strong English skills preferred.
• An eagerness to learn new technologies is essential.

Responsibilities

• Provide technical support and troubleshooting services to end users.
• Log all service requests and follow up on closed service requests.
• Assist in training initiatives.

Skills

Fluent Dutch

Strong command of English

Eager to learn new technologies

Job description

Support Engineer with DUTCH
OPOLE


Responsibilities
Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.
Log all service requests into the company service call tracking system
Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
Follow-up on closed service requests to insure customer satisfaction
Assist in training initiatives to new and current employees
Qualification / Profile
Fluent Dutch
Strong command of English
Eager to learn new technologies

Our offer
Full time job, stability of employment and ability to work 100% from home
Competitive salary package with attractive language bonus
Intensive training
Clearly defined ITIL-based career paths, with transparent criteria
Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
Premium private medical healthcare, which includes dental care and insurance policy for international travel
And up to 4 extra days of paid holidays per year!


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Support Engineer with DUTCH

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