Support Engineer with Danish

PMSolutions; Kraków; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading IT company based in Kraków is looking for a Support Engineer fluent in Swedish. The role offers opportunities for technical support and troubleshooting tasks with a competitive salary and extensive training opportunities. Enjoy a flexible working environment with a benefits package designed for employee satisfaction.

Benefits

Competitive salary package with attractive language bonus

Flexible benefits package (MultiSport card, cinema tickets, vouchers)

Premium private medical healthcare, including dental care

Up to 4 extra days of paid holidays per year

Intensive training

Qualifications

• Fluent in SWEDISH and strong command of English required.
• Eager to learn new technologies.

Responsibilities

• Provide technical support and troubleshooting services to end users.
• Log all service requests into the service call tracking system.
• Follow up on closed service requests to ensure customer satisfaction.

Skills

Fluent in SWEDISH

Strong command of English

Eager to learn new technologies

Job description

Support Engineer with Danish
KRAKOW

FOR OUR CLIENT WE ARE LOOKING FOR SWEDISH SPEAKER

Responsibilities

• Provide technical support and troubleshooting services to end users who need assistance with computer hardware and/or software applications, mobile devices, network, etc.
• Log all service requests into the company service call tracking system
• Record the problem description, including specific error messages and/or symptoms, troubleshooting steps taken, results, and solutions to assist in knowledge base logs
• Follow-up on closed service requests to ensure customer satisfaction
• Assist in training initiatives for new and current employees

Qualification / Profile

• Fluent in SWEDISH
• Strong command of English
• Eager to learn new technologies

Our offer

• Full-time job with stability of employment and the ability to work 100% from home
• Competitive salary package with attractive language bonus
• Intensive training
• Clearly defined ITIL-based career paths with transparent criteria
• Flexible benefits package (e.g., MultiSport card, cinema tickets, vouchers for shops and restaurants, holiday discounts, and more)
• Premium private medical healthcare, including dental care and international travel insurance
• Up to 4 extra days of paid holidays per year

PLEASE SEND YOUR CV TO: [e-mail]

Support Engineer with Swedish

Include permit for processing personal data in your CV as follows:

"In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data processed for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC."