Supply Chain Specialist, Restaurants Order Planning

HAVI Logistics Business Services GmbH; Kraków; On-site; PLN 90,000 - 150,000; Full time

Job summary

HAVI Logistics Business Services GmbH is recruiting a Supply Chain Specialist for Restaurants Order Planning in Kraków. The role focuses on delivering accurate demand forecasts and coordinating with customers to resolve incidents while optimizing costs and stock levels. Two plus years in FMCG planning are preferred.

Proficiency in MS Excel and English (B2) is required; Power BI knowledge is advantageous. The position emphasizes teamwork, reliability, and continuous improvement within an

Qualifications

• +2 years professional experience in demand and supply planning within fast-moving consumer goods.
• Strong knowledge of Excel; Power BI experience is a plus.
• Good written and verbal English language skills (min. B2).

Responsibilities

• Provides an accurate demand forecast based on historical sales data using planning system.
• Responds to customer requests and analyzes restaurant situations (e.g., special deliveries, quantity claims, store transfers).
• Identifies items and adjusts safety stocks at market and store levels.
• Steers the demand and supply planning processes under cost optimization.
• Monitors forecast quality and accuracy at product level and quantities supplied at item level.

Skills

Demand planning

Supply planning

Excel

Power BI

English B2

Tools

MS Excel

Power BI

Access

Job description

Supply Chain Specialist, Restaurants Order Planning

Full/Part-time: Full time

Category: Planning

City: Krakow

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.

Our Global Business Services (GBS) center was launched in 2019. We handle top-notch financial, planning, and supply chain services, actively supporting core business activities including master data management, end-to-end procurement, and supply chain business intelligence analysis for clients in over 30 countries across Europe and beyond. Our teams in Kraków and Katowice focus on efficiency, innovation, and digital transformation, always aiming to exceed our clients’ expectations.

Join us in our mission to promote sustainable development and reduce our environmental footprint. Work in a diverse and inclusive environment where every voice matters. Discover endless career opportunities with exciting projects, hands-on learning, and professional growth.

Come aboard and help us shape the future of supply chain management!

Supply Chain Specialist, Restaurants Order Planning

Responsibilities

• Provides an accurate demand forecast, based on historical sales information using planning system.
• Reacts on customer request and analyzes the restaurant situation (e.g. special deliveries, quantity claims, store transfers etc.)
• Identifies items and adjusts safety stocks on market and on store level.
• Steers the demand and supply planning processes under the cost optimization approach.
• Controls and optimizes the forecast quality/accuracy on product level and the accuracy of supplied quantities on item level.
• Exploits available information to detect areas of improvements using analytical tools.
• Manages and coordinates with the customers the understanding and solution of incidences found while providing the service.
• Verifies the results of the process to evaluate the performance of the service through defined KPI’s

Desired Skills & Experience

• +2 years professional experience in demand and supply planning within the area of fast-moving consumer goods
• Good knowledge of MS Office applications: Excel is a must, Access nice-to-have
• Good written and verbal English language skills (min. B2)
• Ability to work with a BI tool (Power BI) to analyze and exploit information would be an asset.
• Reliability, team-oriented and systematic way of working
• Eagerness to proactively build up and improve own knowledge.
• Knowledge about best practices in the industry regarding demand and supply planning processes would be an advantage.
• Knowledge of supply/ demand planning methods and processes (including statistics) is nice-to-have
• Possibility of turning your own ideas into success
• Varied and interesting field of work
• Responsible task with plenty of leeway
• Collegial working atmosphere
• Cooperation with a dynamic team
• Attractive remuneration models with performance-related pay
• Flat hierarchies and short decision-making processes
• Successful and rapidly growing employer
• Comprehensive, individual familiarization with the work
• Diverse development opportunities in an international environment
• Training according to training schedule and training regulations in the relevant specialist field.

At HAVI GBS, we believe in an inclusive and sustainable workplace where our diverse backgrounds, experiences, characteristics and traits make us better. As an Equal Opportunity Employer we are committed to promoting diversity within the organization, as well as an inclusive environment where everyone can feel valued and respected, regardless of their background.